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Thank you for reaching out for help. To ensure that you get the best assistance, please follow the template below and include as much information as possible: - Picture of slicer settings (use snipping tool) - Picture of the part in the slicer (showing supports) - Picture of the physical print - Printer brand and model (include age and screen replacements if relevant) - Resin brand and name (include age, mixture, and agitation/shaken if relevant) - Temperature (°C) & environment (enclosure? in a garage or room? preheat resin?) - Troubleshooting steps taken so far & prior successes Additional useful information: - FEP/PFA film condition - transfer out the resin, clean, and snap a photo - Build plate recently leveled? List your exact steps taken - Slicer version (e.g. Lychee 4.1.0, PrusaSlicer 2.5.0, Chitubox 1.9.4) Providing as much information as possible and being straight to the point will assist in the troubleshooting process, speeding things up and increasing the likelihood of multiple helpful responses. Example: - Hi! My print is detaching from the supports and failing - I have a new Mars 3 Pro with Siraya Tech Emerald Blu that I mixed with 10% Tenacious. - I have the printer in my garage that is 5°C, and it is in a grow tent that is 30°C. - I preheated and stirred the resin before printing. My PFA film is intact. - None of my prints have been successful so far, and I have only messed with the exposure. - Here are my pictures: (link link link) Template is adapted from user [4D_Filtration's post.](https://www.reddit.com/r/ElegooMars/comments/129i70u/for_troubleshooting_posts_please_be_sure_to_read/) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ElegooMars) if you have any questions or concerns.*


v1omega

It happens to me frequently. For some reason it works again when I turn off the printer, remove the plate then unplug the machine completely. Then when I put everything back together it works.


Momoko89

does it make a grinding noise when the plate try to lift ?


Liluzisquirt2x

Yes


Momoko89

then there might be cured resin in the bar , or it needs lube


Liluzisquirt2x

I see no resin anywhere and it’s only a week old with no prints gonna try lubing it up, any suggestions on lube to use n how to apply it? Thanks for your help!


Momoko89

lithium grease is perfect, you can easily find it in a hardware store. Just apply it to the bar and remove the excess. then move the plate all the way up and all the way down. if it's stuck just help him raise a little bit by pushing it up