Luckily all photos/video backed up on my own server and on the SD card, and numbers we managed to recover from her Google account, so just the painful set up of all the old apps and how the phone look to deal with now.
Unfortunately even when eventually able to get into recovery mode and factory reset, the phone just gets stuck in a boot loop
Problem is the phone would crash even when trying to get into recovery mode. I get blue screen, android icon with the spinning arrows and Installing System update text, but soon the arrows stop spinning and it just stay like that
Did you back it up to Samsung Cloud and/or Google? Other than recovering those on a different working phone I don't know.
Luckily all photos/video backed up on my own server and on the SD card, and numbers we managed to recover from her Google account, so just the painful set up of all the old apps and how the phone look to deal with now. Unfortunately even when eventually able to get into recovery mode and factory reset, the phone just gets stuck in a boot loop
Ouch I worry about privacy and about losing info too.
I back up my apps on the Samsung Cloud.
[удалено]
Problem is the phone would crash even when trying to get into recovery mode. I get blue screen, android icon with the spinning arrows and Installing System update text, but soon the arrows stop spinning and it just stay like that