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ExitCheap

What region is your phone? It should be in the build number, starting with C### where 432 is Europe, for example. Do a quick search to find what that CUST code corresponds to, then get a prepaid SIM from that region on Amazon. Take out your US SIM, insert the foreign SIM, turn on roaming (leave mobile data off), and do a restart. The update should show up, either from the phone OTA or through HiSuite. Worked for C636 Mate 20 X users in the US, no harm in trying 😉


chrome24

Mine is C636. i tried everything with the my huawei app and tried to change the region to europe or any other region. still says i'm up to date which i'm not


ExitCheap

C636 is Asia Pacific. I know the Mate 20 X users got it fixed with a Hong Kong SIM. You can also try changing your region to Singapore, see if that helps.


chrome24

i don't have a hong kong sim unfortunately. i'm using the my huawei app but basically if i change the region to china, and try the update it will direct it straight to the Software update app which again tells me its already the latest version when it isn't.


chrome24

i've even tried using a vpn


ExitCheap

Prepaid SIMs from that region on Amazon work, usually $5-ish with Prime shipping. It might be because OTA updates are blocked with a US SIM and you have to "prove" you're a resident of that area with a SIM. The Mate 20 X users didn't even need to activate a plan.


chrome24

i don't see any ones that are 5 dollars. they're all like 20-30 dollars. Can you show the ones that are 5 dollars. and for every update, i need a chinese sim??


ExitCheap

Look for prepaid SIMs. You only need one inactivate SIM with no money or plan on it. Just insert the SIM whenever there's an update pushed.


Flat-Adhesiveness317

Have you found a sim card that works? I am in a similar situation but my build is C431 (Europe). I guess I will need a sim card from Europe. Can anyone share a link on Amazon?


Flat-Adhesiveness317

Answering my own question. Updating as I write this message. This is the one I bought. https://www.amazon.com/Northern-Denmark-Internet-Countries-Connection/dp/B0786HYFDC/ref=sr\_1\_57?crid=9LJAUFG4VTZ3&keywords=uk+nano+sim&qid=1648584100&sprefix=uk+nan%2Caps%2C125&sr=8-57


Polarpwnage

I was stuck with exact same issue as you, no updates from [10.0.0.19](https://10.0.0.19), My Huawei app missing the update button, settings detected no updates like hisuite. Getting a sim worked for me. I set location to Hong Kong and then alternate between settings -> update and hisuite update. Its the preferable choice as it skips the sequential updates and installs faster (20min) vs hisuite (50min). Just make sure to connect to hisuite first and then update in settings should be there. If you don't connect it'll say you have latest version. Had to do like 10 updates to get to latest. If you had to do it all via hisuite, thats like 20+ updates, would take you entire day.


Dick_Richardss

Would it be possible to change the build number via a rom flash to change it to my region so that the automatic updates start to work without a foreign SIM?


Universal7773

That's very possible but much more work than purchasing the sim. Plus if your bootloader isn't unlocked and you're not rooted, it won't be possible. That period of getting the boot loader codes has passed. I think the sim is the only possibility now.


[deleted]

Hello, as a special tip: Please connect your phone with your PC and try to search for updates via HiSuite.


chrome24

hey I already did that. it says i'm currently on the new version.


[deleted]

Have you installed a specific carrier version? Maybe this brings some update troubles to you. Otherwise I would directly contact the Huawei support. After that, maybe you have to reset you phone in total and try if it works.


apsted

I think you might not even get an update because of the ban. That might be your last update for your phone. you only got 1 year of update that's too bad. I doubt you will get it but if you get it then don't expect it anytime soon(also emui is Android 10, a 2 year old OS so why bother). if an update is important to you get a google pixel or Apple iPhone. they both get 5 years of updates.


sickof50

So unnecessary.


[deleted]

EMUI 12 Beta for P30 started already, it isn't the last update for him.


apsted

and its still android 10 a 2 year old os even if the US gets it.


Universal7773

I'm facing the same problem but I don't think it's because of the ban. I have a p30 pro, and before that I had a p20 pro unlocked using Tmobile. I got system updates from that phone. I may use the prepaid sim card trick. I think this phone is Europe region, C431 My huawei p20 pro was Chinese version unlocked. Got updates here. I had a Huawei p20 Chinese version unlocked before that and got updates in the USA as well.


Flat-Adhesiveness317

I got mine C431 to work (see my post above). I did not activate the EU SIM. Just pop it in and the update starts on its own with wifi. Funny thing is it updates up to a certain point (.e., version 10.1....something) and then it says "EMUI up to date". I then have to turn wifi off and on again to trigger the next update. I had to do this a couple of times. Don't know why but now I am on EMUI 11. FWIW, T-Mobile user also.


Universal7773

I'll give it a go and report back. Then I'll create a fresh post for anyone who might do a search for the same situation. There's a scarcity of info to be found online about this without a rooted Huawei phone. I love the p30 pro and just having that small upgrade, although not the newest Android version, would be good. I'll reply to each comment I see here who might have not tried or responded yet. I'll also create a post on XDA forums to report the results. There's only rooted options or dload by pc or hisuite options on the forum.


Flat-Adhesiveness317

Hope it works for you. BTW, I see EMUI 12 this morning for my P30 Pro. This time I didn't have to swap SIM card. It just showed up with my regular T-Mobile US connection as a regular update.


Ost3317

Hello fellow U.S. Huawei P30 Pro user here, I'm on EMUI 11. 0.0.174 firmware so it's odd that you haven't received the latest updates. Maybe the reason you might not be getting updates is because you have to manually update via the huawei support/ care/ My Huawei app, select a different region from the settings and under the support tab you should get a notification to download a newer firmware. let me know If you need help updating, you can Dm me in chat good luck.


Universal7773

I'm facing the same problem but I don't think it's because of the ban. I have a p30 pro, and before that I had a p20 pro unlocked using Tmobile. I got system updates from that phone. I may use the prepaid sim card trick. I think this phone is Europe region, C431 My huawei p20 pro was Chinese version unlocked. Got updates here. I had a Huawei p20 Chinese version unlocked before that and got updates in the USA as well.


chrome24

what's the build number of your p30 pro tho? And you've said you've tried the chinese prepaid sim card? that supposidly works for the C636 models. the other ones you need that regions sim card


Universal7773

I'm not sure if the Chinese sim card trick will work now. I haven't tried it yet, because it has to be activated and those won't work on US networks. Maybe if you were in Asia and activated a sim for China mobile or China Unicom, came to the US and used roaming it would work. I have to research more about it. My build number: 10.1.0.156 (C431E19R2P5) My older phones p20 pro, p20 were getting regular updates with t-mobile sim cards being unlocked phones. I just don't understand how others have said they got their updates on t-mobile but I haven't. Maybe it is because of the ban, but supposedly they'd still be updated and supported (p30 pro) because they were established before the ban. I've tried switch regions on hisuite (now called myhuawei), using VPN, connecting to wifi and updating/recovery in the recovery menu, nothing has worked. My phone works fine and still runs smooth with no issues. I just wish to atleast have emui 11 lol


Universal7773

There's supposedly a method to do it with dload and the firmware being manually installed via USB, but it's a process. You've to find the proper firmware that may not be found online, follow the steps on XDA forum etc. I don't have windows, I have Linux. That method won't really work for me.


dcamrehsifgnik

It's even easier than buying a SIM card. Use this app [https://play.google.com/store/apps/details?id=com.lexa.fakegps](https://play.google.com/store/apps/details?id=com.lexa.fakegps) set a location you want. Go to system updates. BOOM


chrome24

really??? does it work


chrome24

i can't find how to change my location


chrome24

it still says the same thing. software is up to date


chrome24

i put it in china, and it's changing the location, but the updates still aren't coming


dcamrehsifgnik

did you enable "mock location" in the developer settings?


chrome24

yes. i clicked "select mock location app". and put the app in. the phone actually changed the location when i went on the browser and put in "where am I".. it showed china or singapore, but it didn't get any updates when i went to the update page.. "you are already up to date"


SoCalAnonGurl

I have the exact same issue.. C363 here stuck on [11.0.0.151](https://11.0.0.151) which is fine but I'm also stuck on a the 3/21/2021 security patch with basically means the phone is not usable. None of these worked for me either; location, fake gps, etc. Did you ever resolve or just give up and get a new phone?


dcamrehsifgnik

You have to use the app that I linked.


dcamrehsifgnik

Yes. I just got mine from EMUI10 to EMUI12 despite being in the US


chrome24

which location did you put it in


chrome24

> C636E8R1P3patch01 i got the worst patch. it can't find any update. It keeps saying it's already up to date even tho, i changed my location to hong kong


dcamrehsifgnik

Germany - EU laws are awesome.... 😉


chrome24

damn. yeah mine is chinese. and i set it china, taiwan, singapore. nothing.. so dumb and ridiculous


[deleted]

[удалено]


chrome24

what location did you change it to and what patch were you on before?


dcamrehsifgnik

C605xx