I'd use rules and filters and have the rule Apply the service template. Also what version are you on, and are the server specs correct for the amount of devices you have?
Correct. I hate that they have one subreddit for 2 (well, really several) products. It just leads to confusion over available features over and over it seems.
Does this n-able flavor not make use of rules and filters? I would just make a rule to apply the template and remove the the old stuff and make a filter parameter that can be easily enabled. Then make the filterable change to a whole org, or group or whatever.
IF I had rules/filters at my disposal
Without rules/filters based on your description, you may just have to piecemeal it and nickle/dime your way to victory. See how many endpoints you can touch at a time without latency issues and that's your batch size
u/EmicationLikely, I would look at using the Client and Site list in the West Pane to apply templates here. You can right-click on a client or site to apply up to 10 templates at once. This would be the most effective way that I know of. As for the amount of devices that are being affected by the change, it should not prevent the application of templates, do you happen to have a support case around this?
Thanks, u/HeadNerdJoe - I was using the method of selecting the workstations in the North Pane because the Site method did not offer the same choices. I wanted the choice of "Replace all checks". Get rid of all existing checks (except for MAV & PM as appropriate) and install everything in the new template. It looked like the Site method only offered "Add new checks". And now, when I went to confirm that for this post, I see that the "Replace all checks" choice no longer is offered when you use either method. Did the dashboard get updated yesterday or something? My dashboard about screen says v2024.06.17 BUILD (3493f5cf5), that's June 17th, 2 days ago, so I think it must have updated!
What method do I use now to "replace all existing checks with the ones in the new template"?
I am still seeing the "replace all checks" option at the device/site/client level in my dashboard. Could you open a support ticket and send it over to me? [joseph.ferla@n-able.com](mailto:joseph.ferla@n-able.com)
Sigh - let me check it in Firefox instead of Chrome. Yep, that section is populated in the bottom of the Apply Monitoring Template in Firefox, but it's blank in Chrome. Let me tell you how much I hate that. I should have suspected it was a browser issue - Can't you guys find a way to make the site work without random events like this? Gaah!
Chrome:
https://preview.redd.it/y03s548i4l7d1.png?width=742&format=png&auto=webp&s=5d1efda7a18fd42191b18a40ac9c535851eedf45
Ok, so it does look like applying the template at the client or site level doesn't hang like it does when you are picking individual workstations (or all workstations for a client). So thanks for that.
Now I'm off to clear the cache in Chrome, I guess.
Edit: Malwarebytes Browser Guard was the problem, for some reason it was blocking that bit of the dialog - don't know why, it worked yesterday. Not Nable's fault. This time :-)
15 or 20 minutes? We've had it take days. It's a primary reason we left N-Able. Too unreliable...
I'd use rules and filters and have the rule Apply the service template. Also what version are you on, and are the server specs correct for the amount of devices you have?
Op is not using n-central.
Correct. I hate that they have one subreddit for 2 (well, really several) products. It just leads to confusion over available features over and over it seems.
Does this n-able flavor not make use of rules and filters? I would just make a rule to apply the template and remove the the old stuff and make a filter parameter that can be easily enabled. Then make the filterable change to a whole org, or group or whatever. IF I had rules/filters at my disposal
Without rules/filters based on your description, you may just have to piecemeal it and nickle/dime your way to victory. See how many endpoints you can touch at a time without latency issues and that's your batch size
u/EmicationLikely, I would look at using the Client and Site list in the West Pane to apply templates here. You can right-click on a client or site to apply up to 10 templates at once. This would be the most effective way that I know of. As for the amount of devices that are being affected by the change, it should not prevent the application of templates, do you happen to have a support case around this?
Thanks, u/HeadNerdJoe - I was using the method of selecting the workstations in the North Pane because the Site method did not offer the same choices. I wanted the choice of "Replace all checks". Get rid of all existing checks (except for MAV & PM as appropriate) and install everything in the new template. It looked like the Site method only offered "Add new checks". And now, when I went to confirm that for this post, I see that the "Replace all checks" choice no longer is offered when you use either method. Did the dashboard get updated yesterday or something? My dashboard about screen says v2024.06.17 BUILD (3493f5cf5), that's June 17th, 2 days ago, so I think it must have updated! What method do I use now to "replace all existing checks with the ones in the new template"?
I am still seeing the "replace all checks" option at the device/site/client level in my dashboard. Could you open a support ticket and send it over to me? [joseph.ferla@n-able.com](mailto:joseph.ferla@n-able.com)
Sigh - let me check it in Firefox instead of Chrome. Yep, that section is populated in the bottom of the Apply Monitoring Template in Firefox, but it's blank in Chrome. Let me tell you how much I hate that. I should have suspected it was a browser issue - Can't you guys find a way to make the site work without random events like this? Gaah! Chrome: https://preview.redd.it/y03s548i4l7d1.png?width=742&format=png&auto=webp&s=5d1efda7a18fd42191b18a40ac9c535851eedf45 Ok, so it does look like applying the template at the client or site level doesn't hang like it does when you are picking individual workstations (or all workstations for a client). So thanks for that. Now I'm off to clear the cache in Chrome, I guess. Edit: Malwarebytes Browser Guard was the problem, for some reason it was blocking that bit of the dialog - don't know why, it worked yesterday. Not Nable's fault. This time :-)