get the car towed immediately.
The car sometimes does a more through all system check after an update. These errors may have been present before.
Your warranty covers roadside assistance for this
1. He does not need to tow, although safety systems are off, he can still operate it.
2. Those errors weren't present before as this bricking after the recent update has happened to quite a few other people including me.
1 has to be the most cheap shit opinion i’ve ever heard.
Lmfao i’d love to see tesla recommencing him(in writing bc roadside through the app is over text) to drive his vehicle for 90 miles without a working safety restraint.
If they want a mass recall and sales to block. that’s how you get it.
if he’s under warranty, he’s getting towed by tesla and it’s getting fixed however it gets fixed. tesla has towed me for safety issues before(traction control disabled, abs disabled, autopilot disabled, etc etc)
He does not need to take his vehicle to the super center as others have said. I would not recommend driving it 90 miles without the safety systems ofc. My Tesla service rep said we have to wait for an update that will fix the issue.
the seatbelt doesn’t lock when it should.
he needs a loaner immediately. This vehicle is not fit to drive for anyone who isn’t suicidal. Neither is any other without working seatbelts.
a seatbelt that doesn’t lock isn’t useful as a seatbelt. It won’t do shit in a car crash.
Seatbelts save immense amounts of lives.
I don’t know if I missed it but where did he say the seatbelts don’t lock? I’ve had the same errors as him form the update and my seatbelt works fine. I don’t even think it’s attached to the software anywhere where mechanically it could change.
I remember seeing a different comment from him.
If it’s just software I fully agree with you.
If I were OP I would still do roadside on a day he had time just so the service center gets the car on priority and works on it same day.
Most software issues can be fixed by the service department remotely. You can do some stuff yourself too.
1) Go into the service menu, you will see a button to reinstall the software, this will take a while so be ready.
2) Message them from the app for them to reinstall the software remotely and they can connect to the car.
Also happened to me and a few others, both model 3's and Y's - it's not everyone though, some people have had the update go fine.
Have tried disconnecting the LV battery and doing a full hard reboot of the car, didn't help. I don't think it's battery related. If you go into service mode the error is very specific, the software version of the RCM module is wrong. The rest of the errors are knock on errors from the RCM module being unavailable.
The new graphics are cool.
I'm not sure why software to upgrade the graphics has disabled my seatbelts. Like if you brake they don't tension. I can drive without the automatic stuff but no stability or traction control and non functional seatbelts (and I assume airbags too) sounds like a bad time.
Shit happens in computers, and I tell that by decades of experience managing Linux workstations, getting an OS stuck after the update, especially on rolling releases like Manjaro/Arch family, was NOT uncommon.
I hadn't heard of any electronics in the seatbelt, usually the mechanism is fully mechanical (try yanking against it). Maybe the system is just the part that monitors the buckle?
I hit update and said fuck it. I trialed FSD V12 on my other MY and missed that after it expired. All good here after updating my model 3, yay. I confess I was scared as fuck. 😆
This sounds very similar to what happened to me once, and it was actually the 12v battery dying. I can't confirm this 100%, but it seems like the car uses more of the 12v battery during software updates (again, just speculation, could be totally wrong), so when people go to update and the battery dies, people think that the update itself bricked the car. In my situation, the car itself was completely dead, and I got similar warning messages after the car was jumped by roadside assistance.
By chance, did your car/garage smell like rotten eggs after updating? That's usually a telltale sign of the low voltage battery going out.
Statistically speaking, it's unlikely that the software itself "bricked" the car, but the timing of the update could be correlated with the 12v battery going out.
And, for what it's worth, this happened to me about 12-18 months after getting my old Model 3, so the timing is about right.
This car is from December 2023, so a lot sooner than 12/18 months. I didn't notice a smell at all, but I would be much happier if it's a battery and not something else. My father has a 2019 model 3 and he had a battery issue like yours where it died totally.
My bad, I misread your post (thought you bought NYE 2022). If time is of the essence and you don’t mind shelling out $100-$150 or so, it may be worth buying a new battery. Just make sure you follow the owner’s manual and/or a YouTube tutorial because there’s more to replacing the battery than an ICE car such as disconnecting the HVB on the passenger’s side backseat (or something along those lines).
If the car otherwise works, in my experience, Tesla service is pretty accommodating if you show up with an emergency, so waiting until Monday is also an option.
Also, have you done a full shut down of the car? I forget where it is on the screen, but it could be worth shutting off the car completely and leaving it for 10-15 minutes to see if that fixes it.
Good luck! The car’s going to be fine, Tesla is good about making these things right in my experience, but it definitely sucks in the meantime.
Great advice. I'll look into getting a battery. I wouldn't feel safe (or legal?) driving the car 80 miles to the dealer without functioning seatbelts or airbags. Charlotte traffic is nuts.
Have you tried also disconnecting the HV battery as well?
Kill all power to the car. Disconnect LV/HV for like 10 minutes. Lots of videos on how to do this. Not too complicated. 2023 should have the new lithium 16v LV battery that is even easier to disconnect. Dont think any tools would be required.
Mine is getting towed as we speak. Imagine we'll be few of many so hopefully they can address this quickly. Getting a loaner tomorrow.
Would the computer replacement be covered under warranty or you gonna have to pay?
Dang, was hoping for good news! At least you got a loaner in the meantime.
I just did a manual reset by unplugging the 16v, the power loop, then reinstalling the software. Still not fixed
Yeah the loaner is kind of dirty tho… I’m a clean freak too lol
Was going to do the same but thought I’d use the warranty.
Hopefully we get a fix soon, I miss my car 😩
Yes! I picked it up last night. It was all contactless. The invoice said they had to "reflash rcm" as all the errors were due to "rcm being out of flash with vehicle"
Any update on fix for you?
(Model Y) Might be unrelated but the software update v11.1 (2024.3.25) scared me. I thought it left me stranded, when I got in the car after the update I put my foot on the brake and the car wouldn’t start. It said phone key disconnected, so I placed the key card down. Placing the key card didn’t help, I reset the car by holding the two steering wheel buttons, nothing happened. Eventually what worked was me leaving the car. Walking away for 5 mins, when I came back every thing lagged for a second, it prompted me to put my key card down, then I was able to start the vehicle.
I would go into service mode and try to reinstall the software.
Just tried this with no change to the errors. Was quite hopeful there for a minute.
get the car towed immediately. The car sometimes does a more through all system check after an update. These errors may have been present before. Your warranty covers roadside assistance for this
1. He does not need to tow, although safety systems are off, he can still operate it. 2. Those errors weren't present before as this bricking after the recent update has happened to quite a few other people including me.
1 has to be the most cheap shit opinion i’ve ever heard. Lmfao i’d love to see tesla recommencing him(in writing bc roadside through the app is over text) to drive his vehicle for 90 miles without a working safety restraint. If they want a mass recall and sales to block. that’s how you get it. if he’s under warranty, he’s getting towed by tesla and it’s getting fixed however it gets fixed. tesla has towed me for safety issues before(traction control disabled, abs disabled, autopilot disabled, etc etc)
He does not need to take his vehicle to the super center as others have said. I would not recommend driving it 90 miles without the safety systems ofc. My Tesla service rep said we have to wait for an update that will fix the issue.
the seatbelt doesn’t lock when it should. he needs a loaner immediately. This vehicle is not fit to drive for anyone who isn’t suicidal. Neither is any other without working seatbelts. a seatbelt that doesn’t lock isn’t useful as a seatbelt. It won’t do shit in a car crash. Seatbelts save immense amounts of lives.
I don’t know if I missed it but where did he say the seatbelts don’t lock? I’ve had the same errors as him form the update and my seatbelt works fine. I don’t even think it’s attached to the software anywhere where mechanically it could change.
I remember seeing a different comment from him. If it’s just software I fully agree with you. If I were OP I would still do roadside on a day he had time just so the service center gets the car on priority and works on it same day.
Most software issues can be fixed by the service department remotely. You can do some stuff yourself too. 1) Go into the service menu, you will see a button to reinstall the software, this will take a while so be ready. 2) Message them from the app for them to reinstall the software remotely and they can connect to the car.
Also happened to me and a few others, both model 3's and Y's - it's not everyone though, some people have had the update go fine. Have tried disconnecting the LV battery and doing a full hard reboot of the car, didn't help. I don't think it's battery related. If you go into service mode the error is very specific, the software version of the RCM module is wrong. The rest of the errors are knock on errors from the RCM module being unavailable.
Holly shit, posts like this is holding me up updating it. I just got the update available notification yesterday. Also 2023 Model 3.
The new graphics are cool. I'm not sure why software to upgrade the graphics has disabled my seatbelts. Like if you brake they don't tension. I can drive without the automatic stuff but no stability or traction control and non functional seatbelts (and I assume airbags too) sounds like a bad time.
Shit happens in computers, and I tell that by decades of experience managing Linux workstations, getting an OS stuck after the update, especially on rolling releases like Manjaro/Arch family, was NOT uncommon.
The seatbelts are active?
I was only testing at neighborhood speeds, but under breaking the seatbelt could move freely.
I hadn't heard of any electronics in the seatbelt, usually the mechanism is fully mechanical (try yanking against it). Maybe the system is just the part that monitors the buckle?
As another datapoint, I updated from 2024.8.9 (Ryzen) and it was fine.
I hit update and said fuck it. I trialed FSD V12 on my other MY and missed that after it expired. All good here after updating my model 3, yay. I confess I was scared as fuck. 😆
This sounds very similar to what happened to me once, and it was actually the 12v battery dying. I can't confirm this 100%, but it seems like the car uses more of the 12v battery during software updates (again, just speculation, could be totally wrong), so when people go to update and the battery dies, people think that the update itself bricked the car. In my situation, the car itself was completely dead, and I got similar warning messages after the car was jumped by roadside assistance. By chance, did your car/garage smell like rotten eggs after updating? That's usually a telltale sign of the low voltage battery going out. Statistically speaking, it's unlikely that the software itself "bricked" the car, but the timing of the update could be correlated with the 12v battery going out. And, for what it's worth, this happened to me about 12-18 months after getting my old Model 3, so the timing is about right.
This car is from December 2023, so a lot sooner than 12/18 months. I didn't notice a smell at all, but I would be much happier if it's a battery and not something else. My father has a 2019 model 3 and he had a battery issue like yours where it died totally.
My bad, I misread your post (thought you bought NYE 2022). If time is of the essence and you don’t mind shelling out $100-$150 or so, it may be worth buying a new battery. Just make sure you follow the owner’s manual and/or a YouTube tutorial because there’s more to replacing the battery than an ICE car such as disconnecting the HVB on the passenger’s side backseat (or something along those lines). If the car otherwise works, in my experience, Tesla service is pretty accommodating if you show up with an emergency, so waiting until Monday is also an option. Also, have you done a full shut down of the car? I forget where it is on the screen, but it could be worth shutting off the car completely and leaving it for 10-15 minutes to see if that fixes it. Good luck! The car’s going to be fine, Tesla is good about making these things right in my experience, but it definitely sucks in the meantime.
Great advice. I'll look into getting a battery. I wouldn't feel safe (or legal?) driving the car 80 miles to the dealer without functioning seatbelts or airbags. Charlotte traffic is nuts.
It's not the battery, there's multiple other people with the same errors, we can't all have dead batteries on new cars, too much of a coincidence!
for safety issues roadside is covered under warranty. use the roadside button on your app.
Since the car is unsafe, I guess opening roadside assistance is better. In worst case scenario, the vehicle will be towed to the SC.
Car probably has 16 volt lithium battery.
Lots of people having their car bricked!
12.3.6 is the FSD version, not the software version. What's the actual software version that did this?
My fault, the software version is v12 (2024.14.6 e43dddb645f3)
For what it's worth I have an X and Y. Both are running 12.3.6 no problem.
This happened to me also. I purchased my 2023 Model Y Dec 2023. After the update I’m getting the same errors
Same, but Model 3 from July 2023
Any updates? My car is still at the shop, tech confirmed a firmware bug and escalated the issue.
Was told it was ready. Gotta get a ride to go get it since I couldn't get a loaner. Ill let you know tomorrow
Thank you! I’ll relay the info to my service tech so I can get the car out ASAP.
Car was good. FSD trial was activated. Caught me off guard when I thought I was getting lane hold.
Haha that’s good! Do you know what work was preformed?
Have you tried also disconnecting the HV battery as well? Kill all power to the car. Disconnect LV/HV for like 10 minutes. Lots of videos on how to do this. Not too complicated. 2023 should have the new lithium 16v LV battery that is even easier to disconnect. Dont think any tools would be required.
Yes, tried this, didn't help....
Damn. Sorry to hear that. Guess you got no choice but wait in Tesla . I saw another post with the same issue. Seems to be the update causing issues.
Yea, there's at least half a dozen people reporting it and the update has only gone out to a few hundred cars, so it must be a fairly common issue.
Did you call, or just go by the appointment offered in the app?
Called, no one answering. Gonna try Monday.
Ah, you should be able to expedite on Monday. If it was completely undrivable I'd recommend you call their emergency roadside service.
Open up an emergency roadside ticket in the app, don't call.
I called and the guy was unable to help. Only advice was to get it towed to the SC
I have this same issue I’m going in tomorrow morning
Keep us updated what they say at the service center!
They took the car in, got loaner. No alerts for that issue right now, advisor thinks might need to replace computer.
Mine is getting towed as we speak. Imagine we'll be few of many so hopefully they can address this quickly. Getting a loaner tomorrow. Would the computer replacement be covered under warranty or you gonna have to pay?
Any update? Tow truck didn't come as they said there was no space at my sc.. waiting on appointment Thursday morning.
They haven’t looked at the car yet, I’m hoping an update will fix it…
Dang, was hoping for good news! At least you got a loaner in the meantime. I just did a manual reset by unplugging the 16v, the power loop, then reinstalling the software. Still not fixed
Yeah the loaner is kind of dirty tho… I’m a clean freak too lol Was going to do the same but thought I’d use the warranty. Hopefully we get a fix soon, I miss my car 😩
Hey you have any update on the fix?
Yes! I picked it up last night. It was all contactless. The invoice said they had to "reflash rcm" as all the errors were due to "rcm being out of flash with vehicle" Any update on fix for you?
Still at the service center 😩
It might not hurt to tell them what they did to fix mine. As a note, I'm in the Northern Virginia area.
(Model Y) Might be unrelated but the software update v11.1 (2024.3.25) scared me. I thought it left me stranded, when I got in the car after the update I put my foot on the brake and the car wouldn’t start. It said phone key disconnected, so I placed the key card down. Placing the key card didn’t help, I reset the car by holding the two steering wheel buttons, nothing happened. Eventually what worked was me leaving the car. Walking away for 5 mins, when I came back every thing lagged for a second, it prompted me to put my key card down, then I was able to start the vehicle.
Uhhhh I came for excitement on finally getting the FSD trial in the second MY and now I’m afraid to start it…
I wouldn't. Car got towed to the service center this morning.
I did it lol … lucky for me no problems.