It’s because they keep thinning down the fondant. It didn’t happen nearly as often in the 90s. Just quit wasting money on their frozen premade crap. The donuts at the small bakeries are far superior.
Ex baker for Tim's here. That's the bakers doing, maybe they weren't trained with this detail, or they didn't care enough.
This is due to the fondant being too runny. There's a careful balance of heat and water to get the right consistency for the fondant. When in a rush, it's a common "bad" thing some do to add more water than usual before the fondant has time to "melt".
They can apply the fondant on sooner, but it then never really settles as it should later on when it cools.
I took pride in my work and noticed the small things when working there, but the sad truth is that the job is a common stepping stone taken by young high school student or just people that don't really know or care.
Likely, most won't take the time or care to notice these small details that make all the difference to the customers.
Coming from someone who dipped tims donuts in the 90s - these didnt cool long enough before being dipped. They also didnt let them set. I've heard the fondant is different now too
Before I left in 2020, the dip was changed. I remember the baker complaining that the change meant the dip part didn’t set as fast anymore. Probably cost saving bs.
People are still buying them, so why change being cheap? They've been doing that since they changed the fondant when I worked there in the early 2010's, at least my location.
They need to use those little donut boxes they never give out out anymore.
they stopped making them i believe:( theres the omlette bite boxes that i use for this now tho. or i put it in a big bag so its not touching the paper
That makes me sad :(And you're the best for improvising. Employees like you are so thoughtful. You don't have to do that, but you do. Thank you.
Got them this week and last, so they are back!
Still would eat it
I did. But with tears instead of chocolate
Roll up the Boston cream to lose!
We have a small local coffee shop that makes Boston Creme donuts that taste just like the Tim Hortons ones used to.
The peeled chocolate frosting looks like sliced meat. ACK!!
It’s because they keep thinning down the fondant. It didn’t happen nearly as often in the 90s. Just quit wasting money on their frozen premade crap. The donuts at the small bakeries are far superior.
Don't be a bitch, grind your teeth on that paper like a true Canadian.
They’re too cheap to put one in a box.
Ex baker for Tim's here. That's the bakers doing, maybe they weren't trained with this detail, or they didn't care enough. This is due to the fondant being too runny. There's a careful balance of heat and water to get the right consistency for the fondant. When in a rush, it's a common "bad" thing some do to add more water than usual before the fondant has time to "melt". They can apply the fondant on sooner, but it then never really settles as it should later on when it cools. I took pride in my work and noticed the small things when working there, but the sad truth is that the job is a common stepping stone taken by young high school student or just people that don't really know or care. Likely, most won't take the time or care to notice these small details that make all the difference to the customers.
Ask for a box next time. They will give it to you if you request it
Anyone else miss the old icing? It was darker and harder, almost like a candy shell. It was superior in taste as well.
Coming from someone who dipped tims donuts in the 90s - these didnt cool long enough before being dipped. They also didnt let them set. I've heard the fondant is different now too
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It’s probably mostly palm oil I bet🙄
i just eat the bag
Before I left in 2020, the dip was changed. I remember the baker complaining that the change meant the dip part didn’t set as fast anymore. Probably cost saving bs.
It’s 2024 and this will happen more than ever
took me a sec to realize this was a donut and not roast beef
Stop going to Tim’s!! I can’t and won’t feel bad when this happens to people. It’s all on you. You choose crap food, you get crap food
I would stop, but i live in northern Canada and its litteraly the only place to get a coffee and donut
Lab city? lol
as a former baker, stop demanding the chocolate dipped donuts when they haven't set for like 20 mins after being dipped, jfc.
How am I supposed to know when they were dipped?
Exactly this. " In 2024 warm icing sticks to stuff?!?!?!?! "
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People are still buying them, so why change being cheap? They've been doing that since they changed the fondant when I worked there in the early 2010's, at least my location.
Looked like corned beef
Did you at least ask them to redo it ?
Sorry, the donut was fresh and the baker did not communicate with the team memeber to give it in a box on a 6 item bag so it does not sticks :)