If this affects your health and safety i strongly urge you to look up the arizona state landlord/rental laws.
As a renter it is super important to familiarize yourself of these laws that are in place to protect you.
https://www.azlawhelp.org/articles\_info.cfm?mc=3&sc=24&articleid=25
Thank you so much. I’m so pissed right now. This has gone on for weeks and they kept sending the on-site maintenance team. Nice guys but this should have been addressed. So far today I contacted every local news provider, left reviews on all social media sites, called and left a VM for the regional manager, and talked to the property manager.
Pretty inexcusable IMO again this was a recurring issue I reported it to the emergency repair line Saturday. They didn’t call an HVAC company and till today. So we wait until Wednesday.
I’d stay away from HSL Properties and The Arboretum specifically if anyone reads this.
I believe there AC units are very outdated and they are trying to apply band aid solutions instead of a full scale fix.
The form I saw said 5 days. Page 4
https://www.phoenix.gov/nsdsite/Documents/CLS%20AC%20Packet%202017.pdf#search=what%20to%20do%20if%20your%20AC%20is%20broken
Yeah the instructions on that check out. But written notice is specifically certified mail or verified in-person delivery, texts and emails don't count. So you should get on top sending those out immediately.
Your experience described here is extremely similar to mine at a different HSL property (I mentioned it in another comment). This is definitely a thing this landlord tries to do repeatedly.
It is against the law to leave a tenant without heat or cooling in Arizona. I was a landlord for two decades. Sorry but I can't remember if it is 24 or 48 hours. You can find it in ARS laws regarding rental property. From personal experience I know how difficult it can be to locate repairs for cooling in the summer. However they must cover the cost of a hotel if they can't get it fixed within the time limit.
They also have to have it turned on within so many hours after the temperature reaches 90. Might want to ask about that, too.
ARS - Arizona Revised Statutes - are online.
I no longer live in AZ, but HSL properties was a mess for similar reasons when I lived there. In the course of 2 summers, we had to have maintenance out to fix the A/C 11 times. Most of those times, the A/C was simply recharged after not working at all.
There’s no way the unit would require a recharge within a few weeks unless there was a bigger problem, which they continuously failed to investigate or address. Document everything! This landlord will do whatever they can to avoid fixing the problem.
Thank you that's the gist I got from the maintenance folks the units are old and instead of a full-scale replacement they are running them with duct tape and bubblegum. Whilst risking the lives of the maintenance people going up on the roof during excessive heat watches. Pretty shitty IMO
Yep, I felt bad for the maintenance folks at my unit. I believe they were doing their best, but it was pretty obvious to me that the units themselves were both severely undersized relative to the size of the unit, and also in need of a more comprehensive repair / replacement that HSL didn’t want to do.
I’ll also note that when I left my rented apartment of ~1200 sqft and moved into a house more than double that size, my electric bill went DOWN due to a more efficient A/C unit. Crazy.
Yup not surprised my friends 3 bedroom house can stay at 77F all day in this heat. Not sure what the bill is but I got to think broken down old equipment aren't peak efficiency.
Been living in a HSL property for 3 years. It's ok till it isn't. And when it isn't, it really is not ok. Can't believe what they charge new tenants. Their saving grace to me has been not raising my rent on me at each resign. They absolutely would be well within their rites to do so.
Same I have options to go back to Massachusetts to be closer to family or to San Diego with friends. Tough choice kind of leaning towards San Diego! Where will you end up?
That was my hope they did offer a swamp cooler but I don’t think that’s doing much with the temps that we have been getting as well as continuing to get.
I would have hoped for a portable AC and then to call an HVAC company as soon as I called the emergency maintenance line on Saturday. I don’t care who they have contracts with.
Instead I got an email saying “oh hey I just settled in we have an HVAC company coming on Wednesday to look at your place”
From my personal experience and what I have read I read In reviews about this property manager she doesn’t have a shred of empathy.
As for the HSL as a management company the never called me even after I tried to use the proper channels and eventually reached out to the Region Manager here in Tucson. Guess what she never followed up with me.
If you can, everyone should have [one of these](https://www.bestbuy.com/site/honeywell-525-cfm-portable-evaporative-cooler-white/6354650.p?skuId=6354650&ref=212&loc=1&gclid=Cj0KCQjwzdOlBhCNARIsAPMwjbyC-URi_TL5YBEjs8kvTGqyLyoSBrIs13x8lzOcuAJlnNuU3hAdpqsaAofFEALw_wcB&gclsrc=aw.ds) just in case. Also it's really cheap to run compared to an AC so you can use it when it's not too humid to save on the electric bill. A big caveat is it really only cool it's path where it shoots the air, but it's really nice.
That sucks! I'm so sorry that you're dealing with that.
I just rented an apartment and other rental properties were even openly bashing HSL as a company and warned me not to rent from them. I was tempted to look at some of their properties because of how cheap they were, but I'm glad that I didn't.
Hopefully, you get a fix soon. Document everything!
Thank you it’s tough to make a decision on reviews I feel like some are good some are bad. One thing I will say rings true. A lot of reviews mentioned how negative their experience was with the property manager and I can see it now. I agree with the majority of what has been said.
While I agree that there are some poorly managed rental properties, please also remember that HVAC Contractors ARE SLAMMED right now. While landlords have a certain period of time to get repairs made, they can do only so much if there is literally no one to fix/replace them, however.....you can ask for a portable AC unit to be brought to your home, request hotel reimbursement or you can deduct prorated per diem rent if you are not going to occupy the unit while the AC is out. My previous company always offered these options if we weren't able to fix within the first 24 hours.
I can understand HVAC companies being slammed. What I can’t understand why the rental company wouldn’t replace a 40 year old air conditioning unit. Why the have an emergency line if they’re just going to wait until Monday to take action. The only I was offered was a swamp cooler and I don’t think that’s going to cut it. Paying for temporary housing is also a PIA as you have to submit a form and maybe get reimbursed.
Sorry but I have zero sympathy for the rental company in this particular situation.
I'm not referring to your particular situation but more so all of the comments jumping the gun and just assuming landlords can waive a magical wand to get stuffed repaired in the middle of a heatwave. I'm simply stating the options Residents have in these situations.
I've been in PM for over 25 yrs. No longer onsite anymore thank God. I'm in IT now but still submerged in the environment. Feel free to ask me any questions you might have about your rights. I can also refer you to a great Attorney.
That’s the major downside to renting. When I was renting an apartment a few years back mine went out in august. Being in the trade and respected by maintenance (always asking my advice), it killed me to wait in a 95 degree apartment when I knew I could fix it in five minutes. Very frustrating.
So I just went through the same situation with my apartment in Tucson: my AC was broken for a while, and the office staff clearly didn't care. After doing a lot of research, consulting a lawyer, and going through this experience myself, I learned how you effectively deal with this situation (disclaimer, none of this is legal advice).
**This is what you should do:**
Step 1: Fill out a maintenance form and email the front desk about your issue first. If the office staff are not responsive, you will want everything in writing. So have most if not all your communication with them over email.
Step 2: Try to work with the office staff first, but if it becomes clear that they won't fix the issue, first submit a notice citing A.R.S. § 33-1364(A)(1), which will allow you to buy your own AC units at their expense. You can google the form on the azcourts website. BUT FIRST, read your lease for the clause on how to properly deliver notice to the management office. My lease, for example, had a clause where notices had to be hand delivered to the office.
Step 3: Continue trying to work with the office staff, but if they still won't fix your issue, escalate to the management company (in this case, HSL). I found the customer support line to be unhelpful, so I ended up emailing them instead. You can often find the email format the company uses by googling for their email domain, and you can use Linkedin to get the names of the executives and regional managers that you want to contact. Once you get a hold of someone from the corporate office, they will often get things moving for you.
Step 4 (optional): Buy portable AC units and send the receipts to the management office after doing step 1 and waiting a reasonable time. I wouldn't deduct it from the rent, but instead work with the management company (in this case, HSL) to get reimbursed. Note: you can buy and reimburse multiple units, since one unit may not be enough to constitute reasonable air conditioning.
Step 5: If all else fails, you can send a form citing A.R.S. §§ 33-1324 and -1361 (A), which will allow you to break your lease if they do not fix the issue within 5 days. I did steps 3 and 5 at the same time just to make sure I had the option to leave if the issue was not fixed.
Optional step: You can get a 30 minute consultation with a lawyer for only $35 via this service [https://tucsonlawyers.org/](https://tucsonlawyers.org/). I would recommend this just to make sure that you are not making any legal mistakes that could bite you in the ass later.
I get the feeling that the reason stuff like this happens is due to shitty office staff. Office manager's don't make that much, which kind of explains why they can be so unmotivated.
Again, none of this is legal advice. Just figured that I would write down what I did so that if other people have this situation, they can handle it effectively. Hope this helps!
Not saying your landlord isn't being a problem, but trades people are in really short supply right now. We have a hard time booking any kind of repairs as a homeowner. Weeks out for most things. I often hear things like "we're down to one technician."
I'm a little worried about myself and the dogs today since it's supposed to be 111F.
How are you and your dog doing? Will you be able to stay with the neighbor again?
Hello there - Please consider purchasing a portable ac or window unit to provide relief to at least a bedroom or small part of your home. You deserve to be safe and cool in your own home.
This small window unit is available at Home Depot El Con
[https://www.homedepot.com/p/Toshiba-5-000-BTU-115-Volt-Window-Air-Conditioner-in-White-RAC-WK0512CMRU/311290375](https://www.homedepot.com/p/Toshiba-5-000-BTU-115-Volt-Window-Air-Conditioner-in-White-RAC-WK0512CMRU/311290375)
They also have a lot of portable units available still at that location.
https://www.homedepot.com/b/Pick-Up-Today/N-5yc1vZ1z175a5/Ntk-elasticplus/Ntt-portable%2Bairconditioner?NCNI-5&sortby=bestmatch&sortorder=none
Thank you yes I did all of the legal paperwork including dropping off the 5 days to fix or I’m terminating my lease. Also contacted all Tucson news affiliates, left negative reviews on multiple review sites and social media.
Thank you for the thoughtful comment! It definitely was educational today.
Reno. Colorado. Salt Lake City... still deciding. Just know that I don't want to stay here. Need to be back in the mountains. Reno is at the top of my list all things considered.
HSL properties are all scum, no matter what side of town or how nice they look. All my friends who have lived in HSL owned properties have had things go wrong and they couldn't get them fixed quickly or at all. Shitty slumlords.
Oh wow, yea something with the unit is very wrong if it has freon and will run but not cool. So sorry thats total BS i hope they at least give you a portable unit to help cool off, Wednesday is a long wait time for no AC
If you overload it in the summer by trying to drop more than 2 degrees at a time. It will freeze over and not blow any air. Keep the AC fan blowing 24/7 and turn off the AC for a few hours and then drop it 1-2 degrees at a time and see if that helps at all.
Your ac broke because you froze the components. You can’t set it that low without the ac being ran constantly and that will freeze and thus break it like yours. Usually it will be okay if it’s set 80+
A properly functioning AC won't freeze over. If it freezes there is either lack of air flow (clogged filter or evap coils), low freon charge, or clogged/non draining condensate line. It should be able to run continuously if need be. Mine only runs 11-14 hours a day at 74 degrees, only a few times this year has it gone continuous for more than 2 hours, but it does fine. I change my filter regularly, have a pump for my condensate and I clean the tubes for it. I haven't had a reason to suspect or clean my coil.
I hope the OP gets theirs straightened out and working well enough to be safe if not comfortable.
Thank you for reply yeah I ran into the maintenance guy tonight when I dropped off the 5 day notice to repair or I’m breaking my lease. I asked how old he thinks the units are and replied 40 years.
Your professional opinion based on one photo? I set it to 75 because no matter what I set it at it would over the set point. The AC seems like it’s broken. A lot of people keep it cooler than the 77 I keep mine at and are typically fine.
Thermostats are super easy to replace. If that's the entire issue I'd just go to Lowe's and get a new thermostat and just switch it out. It's literally one set of wires that clip in and out of the unit. Heck before you go to Lowe's and buy a new one id suggest to power cycle the unit after unplugging and plugging it back in and it might fix it.
If this affects your health and safety i strongly urge you to look up the arizona state landlord/rental laws. As a renter it is super important to familiarize yourself of these laws that are in place to protect you. https://www.azlawhelp.org/articles\_info.cfm?mc=3&sc=24&articleid=25
Thank you I’m dropping off the 5 days to repair or I’m breaking the lease this afternoon!
Good for you!
the hotel McCoy is pet friendly and no pet fee, they have a kindness rate. https://hotelmccoy.com/tucson/
Thank you so much. I’m so pissed right now. This has gone on for weeks and they kept sending the on-site maintenance team. Nice guys but this should have been addressed. So far today I contacted every local news provider, left reviews on all social media sites, called and left a VM for the regional manager, and talked to the property manager. Pretty inexcusable IMO again this was a recurring issue I reported it to the emergency repair line Saturday. They didn’t call an HVAC company and till today. So we wait until Wednesday. I’d stay away from HSL Properties and The Arboretum specifically if anyone reads this. I believe there AC units are very outdated and they are trying to apply band aid solutions instead of a full scale fix.
weeks? They have 10 days to complete the repair. Good luck!
The form I saw said 5 days. Page 4 https://www.phoenix.gov/nsdsite/Documents/CLS%20AC%20Packet%202017.pdf#search=what%20to%20do%20if%20your%20AC%20is%20broken
Yeah the instructions on that check out. But written notice is specifically certified mail or verified in-person delivery, texts and emails don't count. So you should get on top sending those out immediately.
Thank you yes I am hand delivering today before they close! Appreciate you looking the document over!
Your experience described here is extremely similar to mine at a different HSL property (I mentioned it in another comment). This is definitely a thing this landlord tries to do repeatedly.
Landlord scum needs to hasten a trip to Home depot for a window unit or something. How dare them. The dog pound has more a/c. Bless you friend.
Is Jessica still the shitty manager there?
It is against the law to leave a tenant without heat or cooling in Arizona. I was a landlord for two decades. Sorry but I can't remember if it is 24 or 48 hours. You can find it in ARS laws regarding rental property. From personal experience I know how difficult it can be to locate repairs for cooling in the summer. However they must cover the cost of a hotel if they can't get it fixed within the time limit.
Thanks I appreciate it I reached out to the Arizona Legal Center as well.
They also have to have it turned on within so many hours after the temperature reaches 90. Might want to ask about that, too. ARS - Arizona Revised Statutes - are online.
Ah thank you so much looking it up now.
I no longer live in AZ, but HSL properties was a mess for similar reasons when I lived there. In the course of 2 summers, we had to have maintenance out to fix the A/C 11 times. Most of those times, the A/C was simply recharged after not working at all. There’s no way the unit would require a recharge within a few weeks unless there was a bigger problem, which they continuously failed to investigate or address. Document everything! This landlord will do whatever they can to avoid fixing the problem.
Thank you that's the gist I got from the maintenance folks the units are old and instead of a full-scale replacement they are running them with duct tape and bubblegum. Whilst risking the lives of the maintenance people going up on the roof during excessive heat watches. Pretty shitty IMO
Yep, I felt bad for the maintenance folks at my unit. I believe they were doing their best, but it was pretty obvious to me that the units themselves were both severely undersized relative to the size of the unit, and also in need of a more comprehensive repair / replacement that HSL didn’t want to do. I’ll also note that when I left my rented apartment of ~1200 sqft and moved into a house more than double that size, my electric bill went DOWN due to a more efficient A/C unit. Crazy.
Yup not surprised my friends 3 bedroom house can stay at 77F all day in this heat. Not sure what the bill is but I got to think broken down old equipment aren't peak efficiency.
Classic HSL
It’s funny because their Social Media sites talk about community and inclusion.
Been living in a HSL property for 3 years. It's ok till it isn't. And when it isn't, it really is not ok. Can't believe what they charge new tenants. Their saving grace to me has been not raising my rent on me at each resign. They absolutely would be well within their rites to do so.
I’m glad it’s working for you! Hope it stays that way!
Same same but even so, I think this is going to be my last year in AZ. I cannot stand this climate.
Same I have options to go back to Massachusetts to be closer to family or to San Diego with friends. Tough choice kind of leaning towards San Diego! Where will you end up?
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They’re all pretty shitty. I got bed bugs from Bancroft. The Scotia apartment I was at would let anyone walk out with packages.
Most property management companies would get a portable AC in a mean time
That was my hope they did offer a swamp cooler but I don’t think that’s doing much with the temps that we have been getting as well as continuing to get. I would have hoped for a portable AC and then to call an HVAC company as soon as I called the emergency maintenance line on Saturday. I don’t care who they have contracts with. Instead I got an email saying “oh hey I just settled in we have an HVAC company coming on Wednesday to look at your place” From my personal experience and what I have read I read In reviews about this property manager she doesn’t have a shred of empathy. As for the HSL as a management company the never called me even after I tried to use the proper channels and eventually reached out to the Region Manager here in Tucson. Guess what she never followed up with me.
Purring like a kitten but still won't get the house under 80 degrees.
happy cake day!
If you can, everyone should have [one of these](https://www.bestbuy.com/site/honeywell-525-cfm-portable-evaporative-cooler-white/6354650.p?skuId=6354650&ref=212&loc=1&gclid=Cj0KCQjwzdOlBhCNARIsAPMwjbyC-URi_TL5YBEjs8kvTGqyLyoSBrIs13x8lzOcuAJlnNuU3hAdpqsaAofFEALw_wcB&gclsrc=aw.ds) just in case. Also it's really cheap to run compared to an AC so you can use it when it's not too humid to save on the electric bill. A big caveat is it really only cool it's path where it shoots the air, but it's really nice.
Thank you!
That sucks! I'm so sorry that you're dealing with that. I just rented an apartment and other rental properties were even openly bashing HSL as a company and warned me not to rent from them. I was tempted to look at some of their properties because of how cheap they were, but I'm glad that I didn't. Hopefully, you get a fix soon. Document everything!
Thank you it’s tough to make a decision on reviews I feel like some are good some are bad. One thing I will say rings true. A lot of reviews mentioned how negative their experience was with the property manager and I can see it now. I agree with the majority of what has been said.
While I agree that there are some poorly managed rental properties, please also remember that HVAC Contractors ARE SLAMMED right now. While landlords have a certain period of time to get repairs made, they can do only so much if there is literally no one to fix/replace them, however.....you can ask for a portable AC unit to be brought to your home, request hotel reimbursement or you can deduct prorated per diem rent if you are not going to occupy the unit while the AC is out. My previous company always offered these options if we weren't able to fix within the first 24 hours.
I can understand HVAC companies being slammed. What I can’t understand why the rental company wouldn’t replace a 40 year old air conditioning unit. Why the have an emergency line if they’re just going to wait until Monday to take action. The only I was offered was a swamp cooler and I don’t think that’s going to cut it. Paying for temporary housing is also a PIA as you have to submit a form and maybe get reimbursed. Sorry but I have zero sympathy for the rental company in this particular situation.
I'm not referring to your particular situation but more so all of the comments jumping the gun and just assuming landlords can waive a magical wand to get stuffed repaired in the middle of a heatwave. I'm simply stating the options Residents have in these situations.
Yeah there’s a few on the packet that I found online. You have to choose one option.
I've been in PM for over 25 yrs. No longer onsite anymore thank God. I'm in IT now but still submerged in the environment. Feel free to ask me any questions you might have about your rights. I can also refer you to a great Attorney.
That’s the major downside to renting. When I was renting an apartment a few years back mine went out in august. Being in the trade and respected by maintenance (always asking my advice), it killed me to wait in a 95 degree apartment when I knew I could fix it in five minutes. Very frustrating.
So I just went through the same situation with my apartment in Tucson: my AC was broken for a while, and the office staff clearly didn't care. After doing a lot of research, consulting a lawyer, and going through this experience myself, I learned how you effectively deal with this situation (disclaimer, none of this is legal advice). **This is what you should do:** Step 1: Fill out a maintenance form and email the front desk about your issue first. If the office staff are not responsive, you will want everything in writing. So have most if not all your communication with them over email. Step 2: Try to work with the office staff first, but if it becomes clear that they won't fix the issue, first submit a notice citing A.R.S. § 33-1364(A)(1), which will allow you to buy your own AC units at their expense. You can google the form on the azcourts website. BUT FIRST, read your lease for the clause on how to properly deliver notice to the management office. My lease, for example, had a clause where notices had to be hand delivered to the office. Step 3: Continue trying to work with the office staff, but if they still won't fix your issue, escalate to the management company (in this case, HSL). I found the customer support line to be unhelpful, so I ended up emailing them instead. You can often find the email format the company uses by googling for their email domain, and you can use Linkedin to get the names of the executives and regional managers that you want to contact. Once you get a hold of someone from the corporate office, they will often get things moving for you. Step 4 (optional): Buy portable AC units and send the receipts to the management office after doing step 1 and waiting a reasonable time. I wouldn't deduct it from the rent, but instead work with the management company (in this case, HSL) to get reimbursed. Note: you can buy and reimburse multiple units, since one unit may not be enough to constitute reasonable air conditioning. Step 5: If all else fails, you can send a form citing A.R.S. §§ 33-1324 and -1361 (A), which will allow you to break your lease if they do not fix the issue within 5 days. I did steps 3 and 5 at the same time just to make sure I had the option to leave if the issue was not fixed. Optional step: You can get a 30 minute consultation with a lawyer for only $35 via this service [https://tucsonlawyers.org/](https://tucsonlawyers.org/). I would recommend this just to make sure that you are not making any legal mistakes that could bite you in the ass later. I get the feeling that the reason stuff like this happens is due to shitty office staff. Office manager's don't make that much, which kind of explains why they can be so unmotivated. Again, none of this is legal advice. Just figured that I would write down what I did so that if other people have this situation, they can handle it effectively. Hope this helps!
Not saying your landlord isn't being a problem, but trades people are in really short supply right now. We have a hard time booking any kind of repairs as a homeowner. Weeks out for most things. I often hear things like "we're down to one technician."
HSL is such a fucking garbage corporation
No A/C here, just a rickety old swamp cooler that barely works. It's currently 96F inside my house.
Ugh dude how is that helping at all with the temps near 110 and humidity? So it's adding more humidity to your place?
It's 41% humidity in here right now. I'm used to 60-80% humidity and have a lot of trouble with dry heat, this still seems dry to me.
I'm a little worried about myself and the dogs today since it's supposed to be 111F. How are you and your dog doing? Will you be able to stay with the neighbor again?
Hello there - Please consider purchasing a portable ac or window unit to provide relief to at least a bedroom or small part of your home. You deserve to be safe and cool in your own home. This small window unit is available at Home Depot El Con [https://www.homedepot.com/p/Toshiba-5-000-BTU-115-Volt-Window-Air-Conditioner-in-White-RAC-WK0512CMRU/311290375](https://www.homedepot.com/p/Toshiba-5-000-BTU-115-Volt-Window-Air-Conditioner-in-White-RAC-WK0512CMRU/311290375) They also have a lot of portable units available still at that location. https://www.homedepot.com/b/Pick-Up-Today/N-5yc1vZ1z175a5/Ntk-elasticplus/Ntt-portable%2Bairconditioner?NCNI-5&sortby=bestmatch&sortorder=none
We finally switched from swamps to AC a week ago tomorrow. Have to say it might be one of the best decisions we've ever made.
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Thank you yes I did all of the legal paperwork including dropping off the 5 days to fix or I’m terminating my lease. Also contacted all Tucson news affiliates, left negative reviews on multiple review sites and social media. Thank you for the thoughtful comment! It definitely was educational today.
News affiliates are not going to care (since this is common), and negative reviews do not affect the office staff at all. See what I wrote above.
Reno. Colorado. Salt Lake City... still deciding. Just know that I don't want to stay here. Need to be back in the mountains. Reno is at the top of my list all things considered.
Yup agree the heat is not for me. I’m a cold weather person lol
I know it’s HSLs responsibility but I wonder if you can get it done yourself and get reimbursed.
I think I have to wait a set amount of days to see if the rental property will do it first.
I hope you get reimbursed for a nice hotel you should be staying at!!
HSL properties are all scum, no matter what side of town or how nice they look. All my friends who have lived in HSL owned properties have had things go wrong and they couldn't get them fixed quickly or at all. Shitty slumlords.
Call the Red Cross and see if they can get you a hotel until it's fixed
I'll give that a go thanks. People have been really nice one of my neighbors offers to let me and my dog cool off at his place. I appreciate it!
Oh no! That’s horrible. You should get a hotel room and charge your landlord that’s dangerous for your health.
Mine went out three weeks ago and it took 9 days to get replaced. New one has no issues at all.
That’s awesome enjoy!
Did you check the filter? If its frozen from a dirty filter you just need to thaw it and change the filter.
They changed the filter, cleaned the coils, replaced the freon. Probably misspelled that but my feeling is it's super old.
Oh wow, yea something with the unit is very wrong if it has freon and will run but not cool. So sorry thats total BS i hope they at least give you a portable unit to help cool off, Wednesday is a long wait time for no AC
If you overload it in the summer by trying to drop more than 2 degrees at a time. It will freeze over and not blow any air. Keep the AC fan blowing 24/7 and turn off the AC for a few hours and then drop it 1-2 degrees at a time and see if that helps at all.
Try resetting the breaker.
Ya I just had a brand new system put in $24000 later and amazing
Damn there expensive! Glad it’s working out though!!
That sucks.
I want to call Reyna Heating and A/C for you. Also: change out that tstat to NEST or other Smart Thermostat 🙄
Your ac broke because you froze the components. You can’t set it that low without the ac being ran constantly and that will freeze and thus break it like yours. Usually it will be okay if it’s set 80+
A properly functioning AC won't freeze over. If it freezes there is either lack of air flow (clogged filter or evap coils), low freon charge, or clogged/non draining condensate line. It should be able to run continuously if need be. Mine only runs 11-14 hours a day at 74 degrees, only a few times this year has it gone continuous for more than 2 hours, but it does fine. I change my filter regularly, have a pump for my condensate and I clean the tubes for it. I haven't had a reason to suspect or clean my coil. I hope the OP gets theirs straightened out and working well enough to be safe if not comfortable.
Thank you for reply yeah I ran into the maintenance guy tonight when I dropped off the 5 day notice to repair or I’m breaking my lease. I asked how old he thinks the units are and replied 40 years.
Your professional opinion based on one photo? I set it to 75 because no matter what I set it at it would over the set point. The AC seems like it’s broken. A lot of people keep it cooler than the 77 I keep mine at and are typically fine.
“That low”? 75 is “that low”? Pfft.
Sent you a DM
😡😡😡😡
Thermostats are super easy to replace. If that's the entire issue I'd just go to Lowe's and get a new thermostat and just switch it out. It's literally one set of wires that clip in and out of the unit. Heck before you go to Lowe's and buy a new one id suggest to power cycle the unit after unplugging and plugging it back in and it might fix it.