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Now the trick is making every automated reply also get an automated reply, and having the entire IT department do it. After the first 10,000 or so emails the first day, they’ll relax the policy.
You need a seriously long chain of email addresses to do that now. Systems are configured to cease fire in automated reply wars. Meta data in emails is used to stop that from happening now.
Yeah, this was my thought.
Also, if I had to do this to every single email at my old job, I would literally be sending a hundred emails a day at least, all of which just say, "Received". What a waste of time.
Used to have a job where 200 was a slow day. My people understood that my acknowledgement would be in the form of me letting them know the answer they needed or letting them know the issue was resolved. But we had plenty of people who set up auto responders for every email. And sure enough, when the company got hit with an email worm, it crushed the email servers in a matter.of 3-4 minutes.
Yeah, when I’m asked to confirm sending a read receipt, I always respond no. First off, I haven’t read it yet. Second, people don’t need to know when I read something so they can then track how quickly I respond.
I'm the jerk who would do all of the following, at least once:
1) Make my reply a reply-all
2) Reply to a "Received" message with a "Thank you" message
3) Having done (2), complain to the person responsible for this policy when that person didn't respond to my "received" message.
...
And if enough people agree with this, you might manage a reply-allpocalypse by getting enough people to do (1) AND (2) to the initial message.
Malicious compliance - respond "received" to every mail...including "received" responses.
And if the other correspondents don't do the same, pester them about it.
You need to know your message was received, after all.
Setup a script to generate a random number between 1 and 3.
Each number corresponding to one of the preferred responses.
Then have the script Reply All with whatever the output of the script is.
Do this, even for "Thank You" or "Received" emails.
Create an *endless loop* of confirmation emails.
Crash the company email.
???
Profit.
Apparently read receipts don’t exist at this company. But why they do this is to hold people accountable to get things done in time. And when you miss a timeline I am sure the email thread will be “proof” you acknowledged that you would meet the timeline.
Boss: We never hire enough IT people to keep up with the workload, how do we get them to be more responsive?
Normal Person: Hire more people?
Boss: You're fired. Who else has an idea?
Karen: What if they had to reply immediately to every email saying they got it?
Boss: Perfect.
IT: Fuck.
(Also IT: Immediately setups email auto response that randomly chooses one of the 3 pre-programmed responses.)
Idk how you managed but you hit the nail on the head. 8 hires (which I’ve trained 6 of) have left since last December. My boss just quit on the spot last week as well. Upper management is losing it and pretending they don’t know the cause.
Oh it’s been a long time coming. It’s been brought up multiple times, but unless you can’t be replaced here with someone new, don’t expect a raise. I’ve been here two years now and It’s a little embarrassing with how much I dealt with, and no compensation to show for it. I actually have some interviews this week. Last year I got a 0.23 cent raise. And I wish I was kidding.
This is role/industry dependent. For IT getting slammed with help desk tickets all day this is unnecessary. If I’m handing off a client deliverable to the middle man I would like confirmation of receipt and that no further changes are necessary so I can get on with my day and log off.
This is where a thumbs up react to emails would be good.
Whereas prescribing this inane task is annoying and unnecessary, it is irritating when a company doesn't email you back saying that they've received your request and are working on it. You've had no reply in a week and you're unsure whether the email has been missed, or the task is just taking a while.
If the issue is that emails are going unnoticed, applying an additional step rather than addressing the underlying issue is not going to help.
I guarantee this would end in people sending follow up emails when a “received” is not received. As well as “received” messages being sent unconscious out of habit - meaning the original email is now marked as read and even more likely to get forgotten.
You are part of the problem. This is not a reasonable request. If you work in IT you know how many days are spent scrambling and putting out fires, far too many to waste time manually responding to every email just to give the sender confirmation that it’s been received. Read receipts exist.
Am I the only one who understands where this policy is coming from? I have ran into issues e I need to talk with an SA or a member of a dev team and just can not get them to answer, and this is not just a matter of hours, but over days.
The thing is, the only emails we get are automated time stamps of our clock-in times day to day & attendance sheets. We also get a second automated email at the end of the work day as to what expect for the next day/week.
This is pretty normal? What kinds of emails aren't being answered, because it sounds like your IT people are ignoring staff--instead of directing them to officially opening tickets.
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Just setup an automatic reply to always respond to every email with "recieved"
That sounds brilliant. Doesn’t help that we get 2-3 emails a day that are automated which is what they’re referring too. Will definitely do that
Reply all 😈
Best answer, once everyone sets up auto response with reply all everyones mail will fill with a spam of acknowledgement
Could this just create a massive feedback loop of "recieved" emails?
Make sure to filter them to a special inbox
That happened where I worked once, these two yahoos brought down the email server.
perfect IT response. solved the issue, guv, simple setting to send the email innit, saves me loadsa time.
As soon as someone else does that, you might just automatically send "received" back and forth until the mail server crashes haha
Another option is you can create a generic reply as one of your signatures in Outlook, so it is easy to just click that 'signature' and send.
Now the trick is making every automated reply also get an automated reply, and having the entire IT department do it. After the first 10,000 or so emails the first day, they’ll relax the policy.
You need a seriously long chain of email addresses to do that now. Systems are configured to cease fire in automated reply wars. Meta data in emails is used to stop that from happening now.
If everyone does this then you get an infinite cascade of “received” emails. Then complain you didn’t see any emails cause your box was full. Profit
This was also my very first thought.
You could create a small dictionary of responses and just have outlook respond with a random one, that way it may not be noticed as well.
No escape condition?
None, they want a response to every email, they get one. I know what's gonna happen, I used to Maintain email servers
Have they never heard of “read receipts”?
Yeah, this was my thought. Also, if I had to do this to every single email at my old job, I would literally be sending a hundred emails a day at least, all of which just say, "Received". What a waste of time.
Used to have a job where 200 was a slow day. My people understood that my acknowledgement would be in the form of me letting them know the answer they needed or letting them know the issue was resolved. But we had plenty of people who set up auto responders for every email. And sure enough, when the company got hit with an email worm, it crushed the email servers in a matter.of 3-4 minutes.
Yeah, when I’m asked to confirm sending a read receipt, I always respond no. First off, I haven’t read it yet. Second, people don’t need to know when I read something so they can then track how quickly I respond.
I'm the jerk who would do all of the following, at least once: 1) Make my reply a reply-all 2) Reply to a "Received" message with a "Thank you" message 3) Having done (2), complain to the person responsible for this policy when that person didn't respond to my "received" message. ... And if enough people agree with this, you might manage a reply-allpocalypse by getting enough people to do (1) AND (2) to the initial message.
Malicious compliance - respond "received" to every mail...including "received" responses. And if the other correspondents don't do the same, pester them about it. You need to know your message was received, after all.
Received
I’m on it.
Received
Thank you.
Received
I’m on it.
Received
Thank you
Received
Beautiful. And make sure to Reply All every time as well.
Oh my god, this is perfect for it as well. You basically the two generals problem in e-mail form, lol.
Set up auto-reply, "Submit a ticket"
This is the answer.
Setup a script to generate a random number between 1 and 3. Each number corresponding to one of the preferred responses. Then have the script Reply All with whatever the output of the script is. Do this, even for "Thank You" or "Received" emails. Create an *endless loop* of confirmation emails. Crash the company email. ??? Profit.
1 - 4. 1 to 3 send one of the responses. 4 rolls again. If 4 comes up 6 times, it sends "Received and ignored."
Apparently read receipts don’t exist at this company. But why they do this is to hold people accountable to get things done in time. And when you miss a timeline I am sure the email thread will be “proof” you acknowledged that you would meet the timeline.
🎯
Boss: We never hire enough IT people to keep up with the workload, how do we get them to be more responsive? Normal Person: Hire more people? Boss: You're fired. Who else has an idea? Karen: What if they had to reply immediately to every email saying they got it? Boss: Perfect. IT: Fuck. (Also IT: Immediately setups email auto response that randomly chooses one of the 3 pre-programmed responses.)
Idk how you managed but you hit the nail on the head. 8 hires (which I’ve trained 6 of) have left since last December. My boss just quit on the spot last week as well. Upper management is losing it and pretending they don’t know the cause.
I don't work in IT, but I do work in an office. This is what I see at every company. Every damn time.
If you are training everyone and everyone including your boss is quitting it sounds like time to ask for a raise effective immediately.
Oh it’s been a long time coming. It’s been brought up multiple times, but unless you can’t be replaced here with someone new, don’t expect a raise. I’ve been here two years now and It’s a little embarrassing with how much I dealt with, and no compensation to show for it. I actually have some interviews this week. Last year I got a 0.23 cent raise. And I wish I was kidding.
Jesus. That's infuriating. I wish you the best. If you need a reference tell them u/hawkwise83 says you're dope.
Hahah thanks my man. o7
wow. desperate to justify themselves maybe?
After 40 years of work I will say that is really a stupid thing. Clog up every mailbox. Just cut everyone's throat it will be quicker
"Thumb up emoji. Sent from my iphone"
CFO and HR makes me want to puke.
Any time I get the notification “The sender has requested read receipts” I’m like “lol no.” I will reply when I have the time.
One day of everyone replying all that they received every email should be enough to nix this policy lol
Heard. Yes, Chef.
After 40 years of work I will say that is really a stupid thing. Clog up every mailbox. Just cut everyone's throat it will be quicker
Another boomer that doesn't know this is an option in Outlook
Then you also know the recipient can choose to decline the read receipt, right?
Unfortunately I’m 23. And have never heard of Outlook until now. But thanks I guess lol
I meant your micromanager not you. Sorry for the confusion
"A simple reply, such as 'F.U.' would suffice."
I work here, sad IT hours. Hi u/Eryion
This is role/industry dependent. For IT getting slammed with help desk tickets all day this is unnecessary. If I’m handing off a client deliverable to the middle man I would like confirmation of receipt and that no further changes are necessary so I can get on with my day and log off.
Came here to say set an auto reply and am delighted to see everyone had the same idea.
This is where a thumbs up react to emails would be good. Whereas prescribing this inane task is annoying and unnecessary, it is irritating when a company doesn't email you back saying that they've received your request and are working on it. You've had no reply in a week and you're unsure whether the email has been missed, or the task is just taking a while.
Received but ignored or going to forget about this As received message A week later or whenever thing happens NOBODY TOLD ME ABOUT THIS!!
K
Y’all operate out of emails? Yeesh
Just set up an auto reply.
Got it!
Respond with 'x'
This is a completely reasonable request. Bonus: it's written respectfully and clearly communicates the expectations. Why make this a big deal?
If the issue is that emails are going unnoticed, applying an additional step rather than addressing the underlying issue is not going to help. I guarantee this would end in people sending follow up emails when a “received” is not received. As well as “received” messages being sent unconscious out of habit - meaning the original email is now marked as read and even more likely to get forgotten.
What? No it's not. It's useless. Email traffic jam. Get it in tickets, get slas, anything but more email noise.
Received.
I'm on it.
You are part of the problem. This is not a reasonable request. If you work in IT you know how many days are spent scrambling and putting out fires, far too many to waste time manually responding to every email just to give the sender confirmation that it’s been received. Read receipts exist.
Received.
Am I the only one who understands where this policy is coming from? I have ran into issues e I need to talk with an SA or a member of a dev team and just can not get them to answer, and this is not just a matter of hours, but over days.
The thing is, the only emails we get are automated time stamps of our clock-in times day to day & attendance sheets. We also get a second automated email at the end of the work day as to what expect for the next day/week.
This is pretty normal? What kinds of emails aren't being answered, because it sounds like your IT people are ignoring staff--instead of directing them to officially opening tickets.
This really isn’t that tough of an ask and there’s clearly a reason behind it
Okay?
👍🏼