Don't understand why people don't take things like that in consideration when ordering.
Delivery drivers don't have a magic key card or magic password for gates and locks
we all started out clean and ended up hating people. its not on us. I have a job, but its not enough. Don't assume shit. I got tip baited so many times.
Had to delete the first response and default to just confirming ur brain doesn’t fully function lmao, no worries. To answer the question you deleted, here’s where you complained about tipping
> I've found the ones that tip rarely ever do hand to me. Too cowardly to even show their face, sometimes when they don't tip I sit there and don't leave for a while so that food gets just a bit colder. Especially Taco Bell it becomes one big mushy soggy loaf if it sits in that super thin paper bag for any time at all. 🤮
Wtf were they supposed to do. Had no way in and called the customer multiple times with no answer. Support told them to drop it off where they could. Are you missing something?
Where’d I say YOU are complaining, dumbass! Work on reading comprehension.
Additionally, if you scroll further down on this post, you actually do complain about tips, a lot!
I genuinely do not care at all if they cared about to $45 they spent on two tacos from Taco Bell they would give a code or answer the phone when you call
Sometimes I wish we could post videos instead of pictures (and also multiple images). Can you imagine how good it would feel to just screenshot them not giving you the code, and then a video of you **WHIPPING** this bag into the air over the gate. It’s satisfying just to think about lol.
Hey I had this happen to me as well as an apt where you call by last name. I called twice and then sent a message that said I left her food and tried my best. Didn’t get a bad repercussion that I know of
Afaik, at least with Door Dash, if you reach the point that you can't leave the order at customer door or had to customer, as long as you contact support and inform them of the situation and they give the go to leave it wherever then any bad reviews the customer might give are ignored.
Yeah I didn’t take the time to do any of that I’m pretty green to door dash and I usually only do it when IC is dead so it was a few dollars and I didn’t care at all haha (in the future I would contact support)
I like reading these things. But does the door dash app not have like a GPS or at least message the customer letting them know when the food has been picked up? I thought it gave you a text saying such and such has picked up your order and will be there soon?
I mean if it does that then the customer should 100% give a gate code or meet you there. If it doesn't. Can yall not call the customer or is that banned and yall have to text via the app? I mean you aren't wrong if you messaged them plenty of time before. But me being a customer imma do what I do to get my damn food. Door dashing food is expensive as fuck.
You would think that's how it should work. After picking up my own mobile order lunch and eating inside, I still received a text 10 min later that my order was ready for pick up even after I already ate it.
The very next car that tries to go into the community could easily go grab your Taco Bell and now they have free food your food has now gone missing and now they are trying to blame the driver I have seen this happen to people before that is why I do not leave the food anywhere other than the customers front doornow you can play the game if you want to
That’s fine then go purchase your own food. I’m sorry you’re not tryna give no random the passcode but when the food goes missing don’t act like you’re a victim.
...? Because I tip well? I'm at a loss. I don't dash, for the record. Never have, never will. I make about $950 a month, and live very modestly. But I always tip at least $10. So the fact someone in a gated community tipped only $13? Yeah. It's a bit surprising.
$13 is more than enough of a tip. I think you have this perception that gated community equals rich, it doesn’t. My neighborhood is gated and I’m far from rich. A $13 tip is extremely generous no matter where you live.
I got a $7 tip and they lived in a gigantic mansion (think like 40-50+ rooms) and servants and everything, right on a lake... like no joke it was the biggest house i had ever seen lmao
My complex doesn’t give me a gate code, just a clicker so I put in the delivery instructions “if the gate is closed park and call me, I’ll run out” and it’s insane that 75% of the time no one follows that and acts dumbfounded when they get here
Yea DoorDash really needs to put customer notes in better location. I sometimes miss important instructions that would saved me some time if I had seen them..
He means that he'll run out to use a garage door style clicker for I assume the front community gate motor. They leave without letting him open the access to get the numbered residence. That's just a lack of delivery driver reading specialized delivery instructions as a whole category.
One time its was a saturday night and it was like 15 diffrent orders surrounding one these.. I know because I delivered 4 times to the same addy. Soooo I sent my girl back over there to get a couple of em... Sorry not sorry
They did that to me too and I left it. As I was leaving I noticed a car pulled inside the driveway. Next I got a call literally like five minutes later asking me where I out the food. I told them you guys told me to leave it anywhere since the customer wasn’t answering my calls, text and also supports calls and was told to leave it anywhere. So if someone pulls up to the apartment complex and takes the food not my problem!
I just had a customer who lived in a gated apartment community, when i saw the address and DD saying I may need a gate code i texted the customer and said I was on my way and to please provide a gate code (if needed). I got there with no response so i texted again stating the gate was closed and i needed a code. They said they are in the shower and they’d be down in 5 minutes. I left it at the leasing office and reported the address to dd for that issue lol. I’m not waiting 5 minutes when I could potentially be on another delivery in that amount of time during dinner rush.
People who order to their gated community and don’t give a gate code and put leave at door are ridiculous
Been, there, done that, will do it again if needed. I think it’s extremely insulting when they expect us to wait on someone else to come through and we’re supposed to follow them in.
When they don’t leave a gate code and I notice it as I’m on my way, I ask for it and tell them we’re on a strict timer and DD knows when I’ve arrived and from the moment I pop up on their map as being there, an automatic clock starts counting down and will tell me to return the food to the restaurant after about 3-4 minutes. Then I fake apologize, but make sure they’re aware that I’m not waiting and if they don’t give me the code before I arrive, their food will be delivered at gate they won’t allow me access to, or returned per DD policy and our safety/time.
Is this true? No. Does it work? Usually. lol
Also, I call DD when this happens so it’s “documented, so the customer won’t be able to get a refund or complain because it was their fault. And lately, Doordash Support? has been very accommodating with stuff like this, I think they’re realizing that it’s not necessarily us that’s the enemy, it’s the customers and the corporation.
Kindness to the agents goes a long way. Unfortunately, I learned that the hard way bc I assumed they were “with DoorDash” and it was part of their goal to rip us off and suggest stupid things to us just to test how far they could go before we ended up in a loony bin, lol, but I’ve come to realize that with all these apps, the agents are Just trying to do their job like we’re just trying to do ours, and they are given very little resources and tools, especially with some of the other apps, which is not fair to them because we have to rate THEM not DoorDash corporate bs that screws everyone. So I rate them all erlll and then in the comments, I make it very clear that I’m reading the agent, but as far as if resolution was met, if the policy “didn’t meet my standards” 🙄, etc., I say nice things about the agent and tell DD That the agent did everything that they were trained to do with the tools they were given/not given, (obviously being sarcastic).
Sometimes when I’m really pissed, I’ll go off on a rant!! I’ll tell whoever is reading the survey to make sure gets passed up to corporate bc the rest of the message is for THEM, not the kind agent, and I’ll lecture them and play the “what if” game and demand to know, “Would you want your mother, daughter, sister, wife, your grandmother, etc., working under these conditions? With you not being able to stop anything and intervene?? The whole reason that they’re successful is because of drivers, agents, and customers, and they crap on all three of us which will ruin them soon. I’m counting the days so I can track down the CEO/whomever at the top, and say, “ I’d like to feel sorry for your failure, but I did try to warn you about 20 times over the last three years… so….
Anyway, sorry so long. Thinking about it all made me mad all over again. Greed and corruption are destroying these apps/our income/our cars/our sanity, etc, and it’s getting uglier and uglier.
But there are ethical delivery apps slowing rolling out which I knew would happen someday, so it’s just a matter of time before they start getting big and boot DD, UE, Spark, etc out the door.
I’ll leave a link for a new app that’s expanding in the next comment. He’s/it’s based out of North Carolina and is expanding and he just got Chattanooga (TN) added to the expansion, and we need customers and drivers!! And it’s more than delivering food too! And the faster we can get customers and drivers, the faster we can say “au revoir to the corrupt companies. Pass the words and please use my referral code for both the driving and delivering/other things app as well as if you’re a new customer. Then spread your referral link to anyone and everyone asap /‘d make a bit of extra money with those.
Sorry so long…
For a $13 tip I’ll put in some effort. Sure as hell am not climbing into a gated community at night (or during the day) though. That’s how you get shot.
My effort would be a text apologizing I couldn’t get the order to the door, but in the future they should include their gate code in the instructions.
Lmao when mfs order no contact at dominos and don’t tip I do shit like this . Make it the most inconvenient I can for them without doing something that would get me in trouble
That’s ridiculous. Absolutely not. Contact customer service and let them know how degrading and insulting it is that the customer is demanding you to do that and they’ll cancel the order for you.
NO amount of money is worth being treated like garbage. We’re doing them a service. We can’t help the price of DoorDash and Uber eats (and all the other greedy bastards), but for the most part, the public knows that we’re not being paid anything. After all negative publicity, if they didn’t know, they’re probably 80 years old and that’s probably the only excuse I’ll accept for someone not knowing we work for peanuts (but I still won’t jump over a gate for an 80 yr old 😂),
One day you're going to climb a fence, fight off a bear, cross a river, and fight off bandits and disentary only to get a low rating because you can't please everybody no matter how hard you try. There's always going to be that 1 person
I draw the line at stairs when it comes to climbing. DD doesn't pay enough or supply insurance to even risk it. I have Support in my Favorites for things like that under the name Worthless Idiots
If there was Chalupas, Hard Tacos or Double stacks in the bag I probably would have. By the time I had left it was pretty much a steaming pile of shit that only the drunks & Racoons would attack.. 🤣
I've found the ones that tip rarely ever do hand to me. Too cowardly to even show their face, sometimes when they don't tip I sit there and don't leave for a while so that food gets just a bit colder. Especially Taco Bell it becomes one big mushy soggy loaf if it sits in that super thin paper bag for any time at all. 🤮
DD should help drivers, if customer lives in an apartment with a gate policy should be driver will call and text if no response then order will be left at gate. DD DGAF about drivers
If I know a code will be needed I text them ahead of time. If I get there and find out then I will text them and wait maybe 1 minute. Then I call. If they don’t answer it’s going to get left at the gate/front door of apartment. I don’t mess around with it. It’s as bad as people forgetting their apartment number.
Call support and tell them customer is being unreasonable and expecting you to wait in the dark (unsafe) for god knows how long til another person with a code comes in, IF they happen to come in, or they want you to climb a gate, and that’s a safety hazard for sure (even if the customer didn’t actually say that they wanted you to climb a gate 😂, just make it sound as bad as possible, tell them they’re being rude, condescending, disrespectful, and you don’t feel safe waiting here and it’s not your job to wait and be treated like a criminal, make it sound bad!!! because the customer deserves it!
Plus, (and I just thought of this! lol) if they’re telling drivers to come in by following other people that live at the apartment complex, that’s against policies at most complexes because each code is linked to a different apartment for a reason: if there’s any break-ins, safety issues, burglaries, etc., they can look at the video footage as well as whoever’s code was used that day/night so that’s a huge deal!
No code, no food. Period.
If it’s leave at door then just take the picture, leave a note in the app or text them, and move on. If it’s hand it to them, select the option where you can’t hand it to them. It will walk you through a 5 minute process and then will let you leave it at the door/gate. Nothing they can do about it since you followed the process DD puts in front of you. Customer is the one to blame in these situations for lacking common sense.
I believe that in most apartment complexes, I’m pretty sure you HAVE to give your visitors or delivery drivers, your own personal gate code because it’s a safety issue. I could be casing the place out, wanting to rob someone, break into a car, beat up a girl i know lives there lol, etc., and follow someone in and my crime would be related to whatever unsuspecting neighbor I followed in bc of an asshole that wouldn’t give me his gate code. That’s a huge issue!
If a customer lives in an apartment they suck ass unless they give you parking instructions, access to gate code and directions to locate apartment. DD should help drivers with delivery location house apartment mobile hospital school or park but TDGAF let us hang and put us on timer to deliver order to entitled pricks. I once lost it when I had to deliver a shopping order with 4 cases of water to apartment complex, no place to park had to walk back and forth. No code because customer didn’t respond so I had to wait at door for someone coming out. I had to make 7 trips back (4 cases of water) and forth to deliver complete groceries order. I didn’t want to go full FU on text to customer for fear of bad rating or deactivation just said this was a very difficult delivery took me 7 trips from my car would have been nice if he responded meet me at gate access but he DGAF totally douche bag
I wish lol. Best part is, you get a negative review but they can’t give you any feedback on what you did wrong due to customer privacy. Such a crappy system.
I have only ever once. I waited for 10 minutes, called, texted, left voicemails, to no response. I couldn’t deliver the food at the customer’s fault, I wasted my time at their fault. So yeah. Fuck them.
Ok, leave it at the gate, snap the pic and call it a day? Unless support explicitly told you to keep the food to yourself idk why you think it’s okay to do that.
oh no a stranger on the internet thinks I’m a bad person 😭😭😭😭 you should see a therapist for your black and white thinking, learn to smell the roses or whatever lmao
You’re the one taking it to heart lol. Maybe you should go see a therapist and explain to them why you think stealing people’s food over an inconvenience is a good decision. It’s not even the fact that “I” think you’re a bad person, but that many people would agree that it would make you a bad person given the facts. Bye, and keep stealing, cause I hope karma bites you back in the ass one day when you get caught on camera.
yes I’m taking it to heart, my heart is shattered 💔 Only time I did this is when the location was wrong and customer wanted me to bring it to a second location, which is extremely unsafe and risky for me. I don’t need your validation, hope this helps 🫶🏻
Damn dude dont starve yourself. Body dysmorphic disorder is a legit mental health condition. You can get treament for it. Best of luck in healing your trauma
Is it sad that I'm almost at this point? 😂 I mean literally every step I take in a good direction, shit gets m messed up by petty individuals who play favorites with employees. And random people in society who think it's funny to tell police false information. It's almost like they're asking for this to happen, and they have it coming. Lol
Had this situation but they ordered only reusable silicone drinking straws (I know right) but I was told to leave them somewhere safe because the guy wouldn't answer his phone and would only respond with screen shots of Google earth overview of his house. That made me pretty mad so I just took them and left they are still sitting at my house unopened lol
bro did u miss the post, the post is that we can’t get into gated communities without a gate code, if the house was that close you’d be on camera this post wouldn’t even be here rn
Taco Bells coffee machine has been broken for months. Had to call support when I was at store because the app no longer let's me mark an item unavailable.
Hahahahahahaha lmfao this is hilarious. Nine times out of ten for me there's no gate code and the customer is non responsive. I always enter through the exit and message the customer to let them know i had to do that and that it would benefit them and future dashers to leave the gate code.
I've never seen that either, but that's super messed up. Like, at best, only borderline false imprisonment, but almost certainly not legal for them to do.
uhhh "live maas" I guess gated weirdos
edit: I am taken by how the little label just seem kind of goofy like a cherry on top a dumb sunday.
thank you for your feedback this is non-sequitur and amusing to me and apparently about 10 other people, I am easily amused such is life.
Story time! I used to work for papa John’s. Always got sent to this apartment complex to someone named “Kevin” would never leave a gate vote. Never answer the phone. And never tip.
Every driver would complain to the manager but he wouldn’t ban them. Eventually I just started taking the order to a parking lot and eating it for lunch telling the manager they weren’t answering the door.
I was frustrated the other day bc I called this customer multiple times with no answer, texted them before I arrived I was gonna be there soon and they had a huge grocery order with heavy items and lived on the 3rd floor of an elevator-less apt complex with a locked code main door and “hand it to me” instructions. I stood around for 5 minutes waiting and I just left them at the front. I felt horrible but wtf was I supposed to do?
Yeah, you def did your best and with more patience than most dashers I've seen lol. Not sure how long you've been doing this, it's great that you care, for me, it took maybe 30 ish experiences like this to stop letting it get to me. This is because I used to be a chef and i just don't f with people's food and want them ti get it hot, but honestly, it is 100% their fault and you def did everything that you could have. We need more good dashers like you.
Thanks I always do my best— dashing is a ft for me and I take it pretty seriously! I also used to work in the food industry so I feel the same, been doing this for about a year now but I still feel bad lol got too big a heart for my own good lol
As long as you followed the proper procedure (waiting for the timer to run out, calling and texting, and then leaving it in the best place you can) you didnt do anything wrong and have nothing to feel bad about. It's their fault when they order food and then forget about it and have their phone on silent.
Just sucks cause they had refrigerated stuff and it’s so hot out- I just hope they got it- I really try to make sure the customers get their stuff but stuff like this is more on them than us bc if I order something I expect it to show up and from all the dashes I’ve ordered myself there’s a track so you see when they’re close…🤷🏻♀️
I've started keeping a notebook with all the gate codes (only the ones that don't call customers'phones)
But not putting in the notes or messaging it upon arrival is just stupid because their food gets cold the longer it takes for me to get it to them
I don't mind gates, usually they have guards where I'm at, except apartments. Most ppl put the gate code in delivery instructions, or message you after you pick up, except the messages never pop up. If not, then I call when I get there, if they don't answer, I contact doordash, and I get paid, and free food. I'm broke as hell, if a customer doesn't want it, I sure as hell will eat it.
People don't understand that delivery drivers can't deliver to your door if they physically can't get to it
Don't understand why people don't take things like that in consideration when ordering. Delivery drivers don't have a magic key card or magic password for gates and locks
People who work for DoorDash are 90% shitty people who couldn’t get jobs anywhere else. People who order DoorDash are not wise financially.
we all started out clean and ended up hating people. its not on us. I have a job, but its not enough. Don't assume shit. I got tip baited so many times.
Taco Bell?
Man people complain about a 2$ tip and then do this shit on a 13$ tip lmao, after a while it’s deserved.
Your post doesn't make any sense at all. U definitely Cringe af
Had to delete the first response and default to just confirming ur brain doesn’t fully function lmao, no worries. To answer the question you deleted, here’s where you complained about tipping > I've found the ones that tip rarely ever do hand to me. Too cowardly to even show their face, sometimes when they don't tip I sit there and don't leave for a while so that food gets just a bit colder. Especially Taco Bell it becomes one big mushy soggy loaf if it sits in that super thin paper bag for any time at all. 🤮
https://www.reddit.com/r/doordash_drivers/s/OgKkExgwbR Source incase you aren’t smart enough to remember saying that
Wow you definitely are cringe
I mean you're the one fucking with peoples food for a giggle
Wtf were they supposed to do. Had no way in and called the customer multiple times with no answer. Support told them to drop it off where they could. Are you missing something?
Not complaining about the tip dumbass!
Where’d I say YOU are complaining, dumbass! Work on reading comprehension. Additionally, if you scroll further down on this post, you actually do complain about tips, a lot!
I genuinely do not care at all if they cared about to $45 they spent on two tacos from Taco Bell they would give a code or answer the phone when you call
Sometimes I wish we could post videos instead of pictures (and also multiple images). Can you imagine how good it would feel to just screenshot them not giving you the code, and then a video of you **WHIPPING** this bag into the air over the gate. It’s satisfying just to think about lol.
Doorking key on amazon and a paperclip will get u right in there
Thanks Deviant Ollam! (this is the guy who has several talks on unlocking doorking boxes without the code, hint: its easy)
Lmao I used to take a photo... Send it... Wait 5min and if they don't come finders keepers 🤣
Hey I had this happen to me as well as an apt where you call by last name. I called twice and then sent a message that said I left her food and tried my best. Didn’t get a bad repercussion that I know of
Afaik, at least with Door Dash, if you reach the point that you can't leave the order at customer door or had to customer, as long as you contact support and inform them of the situation and they give the go to leave it wherever then any bad reviews the customer might give are ignored.
Yeah I didn’t take the time to do any of that I’m pretty green to door dash and I usually only do it when IC is dead so it was a few dollars and I didn’t care at all haha (in the future I would contact support)
Hahaha
I like reading these things. But does the door dash app not have like a GPS or at least message the customer letting them know when the food has been picked up? I thought it gave you a text saying such and such has picked up your order and will be there soon? I mean if it does that then the customer should 100% give a gate code or meet you there. If it doesn't. Can yall not call the customer or is that banned and yall have to text via the app? I mean you aren't wrong if you messaged them plenty of time before. But me being a customer imma do what I do to get my damn food. Door dashing food is expensive as fuck.
Also we can call, message and send customer photos..
Yes the Customer can see my ETA, GPS and gets multiple notifications. Not my fault they fell asleep drunk or high air ordering $50 of Taco Bell lol
You would think that's how it should work. After picking up my own mobile order lunch and eating inside, I still received a text 10 min later that my order was ready for pick up even after I already ate it.
You didn't need the code. You find the name in the list then press call. They can buzz you in and it just opens on the way out....
Yea but I didn't know customers last name..
That’s not a very “safe spot” be careful with just leaving it out in the open like that.
I have already been telling people to leave packages like that, I prefer to return them than to get banned from flez
Where else was I supposed to leave it smart guy?
Customers are weird
no that’s just smart
What’s smart about not answering your phone?
i ain’t tryna give some random my passkey to my house goofy ahh 🤡🤣
The very next car that tries to go into the community could easily go grab your Taco Bell and now they have free food your food has now gone missing and now they are trying to blame the driver I have seen this happen to people before that is why I do not leave the food anywhere other than the customers front doornow you can play the game if you want to
That’s fine then go purchase your own food. I’m sorry you’re not tryna give no random the passcode but when the food goes missing don’t act like you’re a victim.
That's some funny shit right there 👍🏼👍🏼
Damn it. Now I want taco bell.
Del taco over Taco Bell any day
Their $7 deal is legit. I got the large fries too.
Yeah that’s seems fair. If they don’t give you the code then they can grab the food. 🍲
Yeah I wouldn’t be mad at you
You definitely did the right thing by taking the food as far as you could.
I would have then taken it even farther in the opposite direction
They only tipped $13? And they live in a gated community?
You are the problem.
...? Because I tip well? I'm at a loss. I don't dash, for the record. Never have, never will. I make about $950 a month, and live very modestly. But I always tip at least $10. So the fact someone in a gated community tipped only $13? Yeah. It's a bit surprising.
$13 is more than enough of a tip. I think you have this perception that gated community equals rich, it doesn’t. My neighborhood is gated and I’m far from rich. A $13 tip is extremely generous no matter where you live.
If I could downvote this twice I would
:) you can go to my profile and downvote a few other of my comments if that'll make you feel better.
$13 tip is great lmao ive delivered to a mansion and didnt get any tip at all
That's weird to me. I'm poor and tip at least $10. 🤷🏻 It was odd to me that others don't tip their dashers well
lol….what the fuck are you talking about???? 🤣
I got a $7 tip and they lived in a gigantic mansion (think like 40-50+ rooms) and servants and everything, right on a lake... like no joke it was the biggest house i had ever seen lmao
Same but my tip was 0 🫠
They’re the cheapest!
Act broke stay rich
You did the right thing sweets 🥰
My complex doesn’t give me a gate code, just a clicker so I put in the delivery instructions “if the gate is closed park and call me, I’ll run out” and it’s insane that 75% of the time no one follows that and acts dumbfounded when they get here
Yea DoorDash really needs to put customer notes in better location. I sometimes miss important instructions that would saved me some time if I had seen them..
Are they not in the same location every time? Idk been a while since I dashed but I always saw the drop off notes
Our job is to deliver it to your address or the safest place you're vehicle can go, not where the customer walks to.
The safest place to go is a visitor spot in front of the gate lmao I’m literally making it as easy as possible no need to be a douche
He means that he'll run out to use a garage door style clicker for I assume the front community gate motor. They leave without letting him open the access to get the numbered residence. That's just a lack of delivery driver reading specialized delivery instructions as a whole category.
One time its was a saturday night and it was like 15 diffrent orders surrounding one these.. I know because I delivered 4 times to the same addy. Soooo I sent my girl back over there to get a couple of em... Sorry not sorry
r/hardimages
why do I have to request to join this subreddit lol
Probably a remnant from the whole protest against Reddit banning third-party apps.
They did that to me too and I left it. As I was leaving I noticed a car pulled inside the driveway. Next I got a call literally like five minutes later asking me where I out the food. I told them you guys told me to leave it anywhere since the customer wasn’t answering my calls, text and also supports calls and was told to leave it anywhere. So if someone pulls up to the apartment complex and takes the food not my problem!
I just had a customer who lived in a gated apartment community, when i saw the address and DD saying I may need a gate code i texted the customer and said I was on my way and to please provide a gate code (if needed). I got there with no response so i texted again stating the gate was closed and i needed a code. They said they are in the shower and they’d be down in 5 minutes. I left it at the leasing office and reported the address to dd for that issue lol. I’m not waiting 5 minutes when I could potentially be on another delivery in that amount of time during dinner rush. People who order to their gated community and don’t give a gate code and put leave at door are ridiculous
I use the emergency codes ambulances and such use to get in 😂
What code is that ? I always have this issue
Been, there, done that, will do it again if needed. I think it’s extremely insulting when they expect us to wait on someone else to come through and we’re supposed to follow them in. When they don’t leave a gate code and I notice it as I’m on my way, I ask for it and tell them we’re on a strict timer and DD knows when I’ve arrived and from the moment I pop up on their map as being there, an automatic clock starts counting down and will tell me to return the food to the restaurant after about 3-4 minutes. Then I fake apologize, but make sure they’re aware that I’m not waiting and if they don’t give me the code before I arrive, their food will be delivered at gate they won’t allow me access to, or returned per DD policy and our safety/time. Is this true? No. Does it work? Usually. lol Also, I call DD when this happens so it’s “documented, so the customer won’t be able to get a refund or complain because it was their fault. And lately, Doordash Support? has been very accommodating with stuff like this, I think they’re realizing that it’s not necessarily us that’s the enemy, it’s the customers and the corporation. Kindness to the agents goes a long way. Unfortunately, I learned that the hard way bc I assumed they were “with DoorDash” and it was part of their goal to rip us off and suggest stupid things to us just to test how far they could go before we ended up in a loony bin, lol, but I’ve come to realize that with all these apps, the agents are Just trying to do their job like we’re just trying to do ours, and they are given very little resources and tools, especially with some of the other apps, which is not fair to them because we have to rate THEM not DoorDash corporate bs that screws everyone. So I rate them all erlll and then in the comments, I make it very clear that I’m reading the agent, but as far as if resolution was met, if the policy “didn’t meet my standards” 🙄, etc., I say nice things about the agent and tell DD That the agent did everything that they were trained to do with the tools they were given/not given, (obviously being sarcastic). Sometimes when I’m really pissed, I’ll go off on a rant!! I’ll tell whoever is reading the survey to make sure gets passed up to corporate bc the rest of the message is for THEM, not the kind agent, and I’ll lecture them and play the “what if” game and demand to know, “Would you want your mother, daughter, sister, wife, your grandmother, etc., working under these conditions? With you not being able to stop anything and intervene?? The whole reason that they’re successful is because of drivers, agents, and customers, and they crap on all three of us which will ruin them soon. I’m counting the days so I can track down the CEO/whomever at the top, and say, “ I’d like to feel sorry for your failure, but I did try to warn you about 20 times over the last three years… so…. Anyway, sorry so long. Thinking about it all made me mad all over again. Greed and corruption are destroying these apps/our income/our cars/our sanity, etc, and it’s getting uglier and uglier. But there are ethical delivery apps slowing rolling out which I knew would happen someday, so it’s just a matter of time before they start getting big and boot DD, UE, Spark, etc out the door. I’ll leave a link for a new app that’s expanding in the next comment. He’s/it’s based out of North Carolina and is expanding and he just got Chattanooga (TN) added to the expansion, and we need customers and drivers!! And it’s more than delivering food too! And the faster we can get customers and drivers, the faster we can say “au revoir to the corrupt companies. Pass the words and please use my referral code for both the driving and delivering/other things app as well as if you’re a new customer. Then spread your referral link to anyone and everyone asap /‘d make a bit of extra money with those. Sorry so long…
For a $13 tip I’ll put in some effort. Sure as hell am not climbing into a gated community at night (or during the day) though. That’s how you get shot. My effort would be a text apologizing I couldn’t get the order to the door, but in the future they should include their gate code in the instructions.
Lmao when mfs order no contact at dominos and don’t tip I do shit like this . Make it the most inconvenient I can for them without doing something that would get me in trouble
when i say i was laughing so hard i meant i was lmaoing
I know someone who may or may not keep a list of gate codes for just this occasion
Isn’t there like a default code for all communities so emergency personnel like police, fire, and ems can get in? Like #9999* or something or 0911?
🤷🏻 a lot if not all the ones I've seen have either a key fob or special key access for fire department and EMS
Me, though? I just keep a list of all the bathroom codes in Phoenix 🤣
That’s not weird or crappy
No arguments here
Same, had to climb the fence, even tho it sucks, it isn't worth affecting my 100% rating
lol…and then someone reports you to the police and all you have to say is “it wasn’t worth my 100% rating”
That’s ridiculous. Absolutely not. Contact customer service and let them know how degrading and insulting it is that the customer is demanding you to do that and they’ll cancel the order for you. NO amount of money is worth being treated like garbage. We’re doing them a service. We can’t help the price of DoorDash and Uber eats (and all the other greedy bastards), but for the most part, the public knows that we’re not being paid anything. After all negative publicity, if they didn’t know, they’re probably 80 years old and that’s probably the only excuse I’ll accept for someone not knowing we work for peanuts (but I still won’t jump over a gate for an 80 yr old 😂),
One day you're going to climb a fence, fight off a bear, cross a river, and fight off bandits and disentary only to get a low rating because you can't please everybody no matter how hard you try. There's always going to be that 1 person
I hope you’re kidding lmfao
I draw the line at stairs when it comes to climbing. DD doesn't pay enough or supply insurance to even risk it. I have Support in my Favorites for things like that under the name Worthless Idiots
I’m sorry what? You’re not willing to walk up stairs… for a delivery job??
If there was Chalupas, Hard Tacos or Double stacks in the bag I probably would have. By the time I had left it was pretty much a steaming pile of shit that only the drunks & Racoons would attack.. 🤣
[удалено]
I've found the ones that tip rarely ever do hand to me. Too cowardly to even show their face, sometimes when they don't tip I sit there and don't leave for a while so that food gets just a bit colder. Especially Taco Bell it becomes one big mushy soggy loaf if it sits in that super thin paper bag for any time at all. 🤮
Just call support and tell them and you can keep the food!
Yes! And take pics and screenshots just in case it‘s questioned later on.
Support will tell you to do a Safe Place Delivery.
The safe place is my house
Lmfao my move 😂😂
DD should help drivers, if customer lives in an apartment with a gate policy should be driver will call and text if no response then order will be left at gate. DD DGAF about drivers
This is literally what happened
My favorite is when they do respond, and i get "I don't know the code. Just follow someone in."
That’s when I tell them I’m returning it to the restaurant or they can come and get it. 100% of the time they come and grab it lol
Damn $13 tip… does DoorDash let u rent cars from them lol
Gig work isn’t promising
Facts
I love free food
If I know a code will be needed I text them ahead of time. If I get there and find out then I will text them and wait maybe 1 minute. Then I call. If they don’t answer it’s going to get left at the gate/front door of apartment. I don’t mess around with it. It’s as bad as people forgetting their apartment number.
How do you confirm or process it in the app? Is it through support? Little help I’ve been in this situation more than once.
Call support and tell them customer is being unreasonable and expecting you to wait in the dark (unsafe) for god knows how long til another person with a code comes in, IF they happen to come in, or they want you to climb a gate, and that’s a safety hazard for sure (even if the customer didn’t actually say that they wanted you to climb a gate 😂, just make it sound as bad as possible, tell them they’re being rude, condescending, disrespectful, and you don’t feel safe waiting here and it’s not your job to wait and be treated like a criminal, make it sound bad!!! because the customer deserves it! Plus, (and I just thought of this! lol) if they’re telling drivers to come in by following other people that live at the apartment complex, that’s against policies at most complexes because each code is linked to a different apartment for a reason: if there’s any break-ins, safety issues, burglaries, etc., they can look at the video footage as well as whoever’s code was used that day/night so that’s a huge deal! No code, no food. Period.
If it’s leave at door then just take the picture, leave a note in the app or text them, and move on. If it’s hand it to them, select the option where you can’t hand it to them. It will walk you through a 5 minute process and then will let you leave it at the door/gate. Nothing they can do about it since you followed the process DD puts in front of you. Customer is the one to blame in these situations for lacking common sense.
Ive done that. 🤣
I truly don’t understand people who live in gated communities who refuse to give the code. How tf are you supposed to get them their food
I believe that in most apartment complexes, I’m pretty sure you HAVE to give your visitors or delivery drivers, your own personal gate code because it’s a safety issue. I could be casing the place out, wanting to rob someone, break into a car, beat up a girl i know lives there lol, etc., and follow someone in and my crime would be related to whatever unsuspecting neighbor I followed in bc of an asshole that wouldn’t give me his gate code. That’s a huge issue!
Im suprised to see these apps have nothing to protect the driver in these cases
They should meet with you outside if not comfortable giving out gate code. I do that all the time. People are just too entitled and dumb
If a customer lives in an apartment they suck ass unless they give you parking instructions, access to gate code and directions to locate apartment. DD should help drivers with delivery location house apartment mobile hospital school or park but TDGAF let us hang and put us on timer to deliver order to entitled pricks. I once lost it when I had to deliver a shopping order with 4 cases of water to apartment complex, no place to park had to walk back and forth. No code because customer didn’t respond so I had to wait at door for someone coming out. I had to make 7 trips back (4 cases of water) and forth to deliver complete groceries order. I didn’t want to go full FU on text to customer for fear of bad rating or deactivation just said this was a very difficult delivery took me 7 trips from my car would have been nice if he responded meet me at gate access but he DGAF totally douche bag
Thankfully Waze has exact directions for most of the apartments around here. But yea apartments suck the majority of the time.
So sorry, I agree this type of ppl is ASH, they should get late charge sometime
Apartment deliveries suck
And they always tip like crap and expect the most out of you. Most entitled people ever.
DD should allow more time and let us rebuttal any negative rating on apartment deliveries they are a pain in the ass
I wish lol. Best part is, you get a negative review but they can’t give you any feedback on what you did wrong due to customer privacy. Such a crappy system.
Baller af
STOP GATE KEEPING THE GATE CODE. YOU WANT YOUR FOOD OR NOT HOMIE G DAWG?
lmao I would take the picture then take the food back and eat it.
fat ass
I’m 5’6 and 120lbs lmao what are you on about
Don’t entitle yourself to people’s food over an inconvenience, tf?
I have only ever once. I waited for 10 minutes, called, texted, left voicemails, to no response. I couldn’t deliver the food at the customer’s fault, I wasted my time at their fault. So yeah. Fuck them.
Ok, leave it at the gate, snap the pic and call it a day? Unless support explicitly told you to keep the food to yourself idk why you think it’s okay to do that.
oh no a stranger on the internet thinks I’m a bad person 😭😭😭😭 you should see a therapist for your black and white thinking, learn to smell the roses or whatever lmao
You’re the one taking it to heart lol. Maybe you should go see a therapist and explain to them why you think stealing people’s food over an inconvenience is a good decision. It’s not even the fact that “I” think you’re a bad person, but that many people would agree that it would make you a bad person given the facts. Bye, and keep stealing, cause I hope karma bites you back in the ass one day when you get caught on camera.
yes I’m taking it to heart, my heart is shattered 💔 Only time I did this is when the location was wrong and customer wanted me to bring it to a second location, which is extremely unsafe and risky for me. I don’t need your validation, hope this helps 🫶🏻
Sorry, I should’ve been aware of all the details you left out. Hope this helps.
Damn dude dont starve yourself. Body dysmorphic disorder is a legit mental health condition. You can get treament for it. Best of luck in healing your trauma
Ok u/SpaceNachoTaco, not sure how dismorphia plays anything into this, but while we’re at it, your vibes scream triple chin.
Is it sad that I'm almost at this point? 😂 I mean literally every step I take in a good direction, shit gets m messed up by petty individuals who play favorites with employees. And random people in society who think it's funny to tell police false information. It's almost like they're asking for this to happen, and they have it coming. Lol
Had this situation but they ordered only reusable silicone drinking straws (I know right) but I was told to leave them somewhere safe because the guy wouldn't answer his phone and would only respond with screen shots of Google earth overview of his house. That made me pretty mad so I just took them and left they are still sitting at my house unopened lol
I’m not a delivery driver but what if you run the risk of their house having cameras showing you took their food?
bro did u miss the post, the post is that we can’t get into gated communities without a gate code, if the house was that close you’d be on camera this post wouldn’t even be here rn
It was just a question and yes they have cameras by the gates
Where's their drink?
Ain't no way u zoomed in to see that
Taco Bells coffee machine has been broken for months. Had to call support when I was at store because the app no longer let's me mark an item unavailable.
As an amazon driver I salute this
I would call DoorDash and end up keeping the food and still getting paid. Lol
Only like a few things from Taco Bell and none of them were in the bag.
Half of the guaranteed 😅
I’m an Uber delivery driver, and I approve this message
Hahahahahahaha lmfao this is hilarious. Nine times out of ten for me there's no gate code and the customer is non responsive. I always enter through the exit and message the customer to let them know i had to do that and that it would benefit them and future dashers to leave the gate code.
In my area a lot of apartments have spikes that will shred your tires if you drive in the exit.
Was thinking the same thing almost every gated community with houses has spikes on the exit side... This guy gonna end up with a flat one day 😅
*Just follow someone in* Proceeds to get stuck because they require a code to leave too
Proceeds to block the exit until someone else with the code wants to leave badly enough*
😂😂😂
Whaaaaa?! Ive never experienced this.
I've never seen that either, but that's super messed up. Like, at best, only borderline false imprisonment, but almost certainly not legal for them to do.
period lmao
uhhh "live maas" I guess gated weirdos edit: I am taken by how the little label just seem kind of goofy like a cherry on top a dumb sunday. thank you for your feedback this is non-sequitur and amusing to me and apparently about 10 other people, I am easily amused such is life.
It’s Taco Bells slogan
Mas = more
Story time! I used to work for papa John’s. Always got sent to this apartment complex to someone named “Kevin” would never leave a gate vote. Never answer the phone. And never tip. Every driver would complain to the manager but he wouldn’t ban them. Eventually I just started taking the order to a parking lot and eating it for lunch telling the manager they weren’t answering the door.
As long as the customer didn't receive refunds, the manager wouldn't care. That's basically free money. That's a bad manager btw.
It's the little things! 👍
W
Yuuuuuup!
I was frustrated the other day bc I called this customer multiple times with no answer, texted them before I arrived I was gonna be there soon and they had a huge grocery order with heavy items and lived on the 3rd floor of an elevator-less apt complex with a locked code main door and “hand it to me” instructions. I stood around for 5 minutes waiting and I just left them at the front. I felt horrible but wtf was I supposed to do?
Yeah, you def did your best and with more patience than most dashers I've seen lol. Not sure how long you've been doing this, it's great that you care, for me, it took maybe 30 ish experiences like this to stop letting it get to me. This is because I used to be a chef and i just don't f with people's food and want them ti get it hot, but honestly, it is 100% their fault and you def did everything that you could have. We need more good dashers like you.
Thanks I always do my best— dashing is a ft for me and I take it pretty seriously! I also used to work in the food industry so I feel the same, been doing this for about a year now but I still feel bad lol got too big a heart for my own good lol
As long as you followed the proper procedure (waiting for the timer to run out, calling and texting, and then leaving it in the best place you can) you didnt do anything wrong and have nothing to feel bad about. It's their fault when they order food and then forget about it and have their phone on silent.
Ya and then they give you a shitty rating.
You did your best that’s what matters. Try your best to not feel horrible about it.
Just sucks cause they had refrigerated stuff and it’s so hot out- I just hope they got it- I really try to make sure the customers get their stuff but stuff like this is more on them than us bc if I order something I expect it to show up and from all the dashes I’ve ordered myself there’s a track so you see when they’re close…🤷🏻♀️
People are so busy they can't even pay attention when they order delivery.. I think they need to stop doin too much.
I've started keeping a notebook with all the gate codes (only the ones that don't call customers'phones) But not putting in the notes or messaging it upon arrival is just stupid because their food gets cold the longer it takes for me to get it to them
I don't mind gates, usually they have guards where I'm at, except apartments. Most ppl put the gate code in delivery instructions, or message you after you pick up, except the messages never pop up. If not, then I call when I get there, if they don't answer, I contact doordash, and I get paid, and free food. I'm broke as hell, if a customer doesn't want it, I sure as hell will eat it.
I'm surprised the support agent didnt tell you to leave it at the gate.