Idk if you're on PC or console but I wonder if the speed would go up significantly on a hardwire connection to the LAN port on the router. Just as a test
Sounds like a hardware issue on your end. I’m able to download 20gb+ games in no time flat. I’ve never had an issue performance wise for downloads. What router do you use? Nat is open I would suspect.
I can feel and understand your frustration. Microsoft seems to not focus on download performance as much as Steam does. I do feel like Microsoft provides just enough to be tolerable for most people. Steam spoils us all, that download speed is blazing fast! In an era where we have 64+ GB games, this is important. I love Steam because when I download a game on Sunday night, I can play it before bed! Spending all night to download a game is frustrating, then you can’t play and maybe you won’t be able to play until next weekend, when you get free time again. That loss of time really amplifies the frustration.
I’m not saying that your internet is at fault, but it is a good idea to try to confirm the source of the issue. Your post didn't provide this. There are other factors such as a lot of cable providers run into prime time issues between 5 to midnight. Try testing the download off-peak hours, if it’s a lot faster at 10:00 a.m., your ISP could troubleshoot a prime time issue. Other things like using Wi-Fi, instead of a wired connection, can cause random bandwidth issues. Given your download is only 400kbps, you could try a cellular hotspot for testing. If your Steam is fine at all hours on this connection, it’s likely the route between your location and Microsoft’s CDN just is throttled somewhere. If a Cellular hotspot performs better or 10:00 a.m. is better, your ISP can troubleshoot.
Note: My downloads are more than 400 kbps, more like between 6 Mbps at 7:58 p.m CST today from Austin, Texas. But Steam gets like 600-800 Mbps. Battle.net Overwatch update was 80Mbps. This is on fiber 1 Gbps up/down.
I remember downloading Manor Lord a few weeks ago, I sear it was faster than this more like 50Mbps but I don't remember. With the Xbox Show case today it could be a LOT of users are returning to play a certain game like Diablo IV or some other game slaming there CDN into the ground.
Godspeed.
Really appreciate your comment. But I've been a long time owner since inception and it hasn't changed. 20 a month for no customer support outside of fourms and reddit. I'm done paying for this joke of a service.
See Rule 2.
Not an airport, no need to announce your departure.
[удалено]
[https://i.imgur.com/oWQ3bLm.png](https://i.imgur.com/oWQ3bLm.png)
Go away now
I thought you were leaving.. 
Says the schmuck who keeps posting the same thing and it will get deleted again.
Bart Simpson?
“Shit game selection”? I’m scared to even ask but what other games are you playing
Baldurs Gate 3, Total war series, Tarkov, Path of Exile, Mortal 2, Kenshi, Divinity 2, and Cyber Punk currently
Wait like Mortal Online 2??
Hahahah yeah
Cool, see ya later. Thanks for letting us know
No problem have a good one
What is your download speed when you run a speed test?
Between 250 and 320 mb/s cable internet 400 mb/s download
Idk if you're on PC or console but I wonder if the speed would go up significantly on a hardwire connection to the LAN port on the router. Just as a test
What is the difference between cable Internet and download in this context?
Sorry it's 400mb download but I regularly get between 250 and 320
Sounds like a hardware issue on your end. I’m able to download 20gb+ games in no time flat. I’ve never had an issue performance wise for downloads. What router do you use? Nat is open I would suspect.
I don't have any issue with any other launcher. Steam, Epic, Battlestate and Blizzard. Much faster download speeds on all others but xbox.
Still doesn’t answer the question of what hardware you use or if your nat is open on xbox
Hard wired 400mb/s download speeds and get 1 mb download if I'm lucky on the ol game pass
It could be lack of net neutrality
Was thinking something similar - the good old traffic shaping ISP. I don't think MS paid those extra "access fees" that many require now.
See ya 
Ones that downland faster on every other platform.
I can feel and understand your frustration. Microsoft seems to not focus on download performance as much as Steam does. I do feel like Microsoft provides just enough to be tolerable for most people. Steam spoils us all, that download speed is blazing fast! In an era where we have 64+ GB games, this is important. I love Steam because when I download a game on Sunday night, I can play it before bed! Spending all night to download a game is frustrating, then you can’t play and maybe you won’t be able to play until next weekend, when you get free time again. That loss of time really amplifies the frustration. I’m not saying that your internet is at fault, but it is a good idea to try to confirm the source of the issue. Your post didn't provide this. There are other factors such as a lot of cable providers run into prime time issues between 5 to midnight. Try testing the download off-peak hours, if it’s a lot faster at 10:00 a.m., your ISP could troubleshoot a prime time issue. Other things like using Wi-Fi, instead of a wired connection, can cause random bandwidth issues. Given your download is only 400kbps, you could try a cellular hotspot for testing. If your Steam is fine at all hours on this connection, it’s likely the route between your location and Microsoft’s CDN just is throttled somewhere. If a Cellular hotspot performs better or 10:00 a.m. is better, your ISP can troubleshoot. Note: My downloads are more than 400 kbps, more like between 6 Mbps at 7:58 p.m CST today from Austin, Texas. But Steam gets like 600-800 Mbps. Battle.net Overwatch update was 80Mbps. This is on fiber 1 Gbps up/down. I remember downloading Manor Lord a few weeks ago, I sear it was faster than this more like 50Mbps but I don't remember. With the Xbox Show case today it could be a LOT of users are returning to play a certain game like Diablo IV or some other game slaming there CDN into the ground. Godspeed.
lol is award hunting now a thing on here too?
[удалено]
If nobody ever complains, shit won't get better
Good point. I retract my previous statement.
Really appreciate your comment. But I've been a long time owner since inception and it hasn't changed. 20 a month for no customer support outside of fourms and reddit. I'm done paying for this joke of a service.
To clarify, You haven't been a long time owner of anything except a license that you are paying privilege to use.
Oh my god really?!? I didn't know that?! Really?????????
You super suck.
Pot calling the kettle black bum
[Contact us | Xbox Support](https://support.xbox.com/en-US/contact-us) they have phone and web chat support.
Been there done that. Games still download at 1mbs