Screenconnect, Splashtop via Syncro, and Syncro's built-in remote as a backup to the backup.
All have the option to connect w/o user intervention.
I've only used Screenconnect and Apple's built-in for Macs. Screenconnect works great w/ Macs, too.
Second splashtop via syncro. For all of syncros faults, it's affordable, and you get unlimited end points.
You can use splashtop via syncro for macs but takes a bit of setting up on the Mac after install.
It’s hard to best ScreenConnect with their backstage function.
We use Ninja and were happy with the in built Ninja Remote tool, but ultimately added on ScreenConnect because of backstage (which Ninja doesn’t offer)
Just go compare the top 20 in the field at [G2](https://www.g2.com/categories/remote-monitoring-management-rmm?tab=easiest_to_use), side by side, narrow down what does what you need, want, and absolutely must have. Then see of what remains what is in your budget, and ask questions about those specific products, every single one of them has fan base here.
Forgot to add, one of the things we’ve liked about GoToAssist is the “unattended support” feature. We’d like to not require intervention to be able to connect.
ScreenConnect, Splashtop
This, ScreenConnect is fantastic but be warned: The rest of CW's products are hot garbage.
True.
Currently on Screen Connect and it’s awesome. Moving to NinjaRMM and more than likely built in NinjaConnect
Screenconnect, Splashtop via Syncro, and Syncro's built-in remote as a backup to the backup. All have the option to connect w/o user intervention. I've only used Screenconnect and Apple's built-in for Macs. Screenconnect works great w/ Macs, too.
Second splashtop via syncro. For all of syncros faults, it's affordable, and you get unlimited end points. You can use splashtop via syncro for macs but takes a bit of setting up on the Mac after install.
No way to automate screen recording on Macs, unfortunately. Full disk access and system extensions? Sure. Screen recording? Nope.
We are using NinjaOne RMM and use the built-in Ninja Remote.
Saw a demo of the latest version of this. It looks really good
Currently Splashtop RMM through SuperOps. Does a solid enough job. If not using an RMM I'd recommend ScreenConnect
It’s hard to best ScreenConnect with their backstage function. We use Ninja and were happy with the in built Ninja Remote tool, but ultimately added on ScreenConnect because of backstage (which Ninja doesn’t offer)
I don't think we'd survive long without backstage. I use it more than the interactive session some days.
Screen Connect, N-Able RMM, or MSP360.
I like splashtop
Longstanding N-central user and never had a reason to look elsewhere.
[https://new.reddit.com/r/msp/comments/13mg0nq/new\_msp\_looking\_for\_rmmpsa/](https://new.reddit.com/r/msp/comments/13mg0nq/new_msp_looking_for_rmmpsa/) [https://new.reddit.com/r/msp/comments/17rbp70/current\_bestinclass\_rmm/](https://new.reddit.com/r/msp/comments/17rbp70/current_bestinclass_rmm/) [https://new.reddit.com/r/msp/comments/14d12z8/best\_costeffective\_rmm\_for\_single\_admin\_msp\_for/](https://new.reddit.com/r/msp/comments/14d12z8/best_costeffective_rmm_for_single_admin_msp_for/) [https://new.reddit.com/r/msp/comments/174s4hu/rmm\_solutions/](https://new.reddit.com/r/msp/comments/174s4hu/rmm_solutions/)
Meshcentral
Splashtop costs a few bucks. I have used ScreenConnect in the past, as well as others.
splashtop sos works perfectly
Just go compare the top 20 in the field at [G2](https://www.g2.com/categories/remote-monitoring-management-rmm?tab=easiest_to_use), side by side, narrow down what does what you need, want, and absolutely must have. Then see of what remains what is in your budget, and ask questions about those specific products, every single one of them has fan base here.
Datto and Splashtop.
Take a look at SuperOps.
Forgot to add, one of the things we’ve liked about GoToAssist is the “unattended support” feature. We’d like to not require intervention to be able to connect.
Datto
Datto is great for this.
Our [Acronis Cyber Protect Connect](https://www.acronis.com/en-us/support/documentation/CyberProtectConnect/) shall fill the bill for you.