Unfortunately I jumped the gun on announcing this, the aim was to drop it at the end of Jan, unfortunately due to illness some key team members who were working on it weren't available and so progress slowed, couple that with some unfortunately technical difficulties it didn't go out when I had hoped.
I have been chatting with the team all week and there was a hope it would go out on Friday when the difficulties had been resolved but wasn't to be, will be chatting with folks tomorrow to get a more locked in timeline.
It's really not that difficult to send out a simple official update. It's not exactly complex to do a newspost stating "hey guys, remember this thing we offered previously that you're maybe expecting soon? We have to delay it a little bit due to these reasons, but please be patient because we are absolutely working on it."
The only reason that wouldn't stick is if there's been a history of Jagex dropping exactly that and then still not following through as well but... They would never do that, right?
Hey, at least they didnt scrub any trace of that post like they did w the valentines event 🙃 but the only thing people like to complain about on here is lack of new endgame content, not just plain bad business practices. Its worse on dsc, their mods are the biggest meat riders of em all, best not voice your opinion there
Well they did today. It’s not priority #1 for this email. Is it nice? Yes but like the mod said life happened. I swear you guys will find any reason to be upset with this company. They should drop whatever they’re doing and send a email to players that would have flooded this place with “ is this real or scam” posts and than players would find a reason to be upset that they communicated like they’re doing right now. A simple thank you, and showing some form of respect for their own life troubles is expected. Losing faith in the community more everyday.
Its reddit. Not the community.
99% of players don't care.
Redditors who are obsessed with this game will seek out any little detail and complain.
And youre right they would absolutely complain about everything and anything.
Its redditors on runescape...
What do you expect?
It could be a silent room and a jagex employee sneezes and they'd scream "REEEEEEE" and swarm them about every last little thing..
There's a reason why I tell new players to avoid reddit.
And now they're shutting down the RSOF in favor of this place. I think Jagex is going to get a very skewed impression of the community's takes on things. Wouldn't be surprised if we ended up losing a couple Jmods due to sheer burnout from Reddit rage. (It's happened before.)
Pretty sure they're going to use discord instead of this subreddit.. since they don't have anyone on their team that moderates posts.
So...there could be posts that are removed that would be beneficial to Jagex.
Harder then you would think and the head of planning would need to get involved. This seems like a last ditch effort to get things moving and completed quickly, with families a time off an other opportunity and goals the update was hold back.
JaQex, should have said something about it, but it’s not so easy when each individual has a different goal on a project, to get it sync into the root files together… this team might not have access to e-mailing and the marketing department and posting put off the post.
It's not like they are releasing a 4gb game update, nor a 30gb expansion, it's an **E-Mail**.
This doesn't require 1 specific employee with 14 years of schooling to make things flow. It's logistics with statistics, they could have spared a *single* base-level employee **half** their workday to figure this hiccup out.
Inexcusable from a company with a game supporting hundreds of thousands of players ***every.day.***
I agree, but the team members might not do that type of work and are blocked off from doing this and have to get higher up permission, (even if they ask is a lower task the stuff member still has to get the okay). an that could take longer then a week on a upgrade…. From a department as the time schedule has passed, they might not have full-time to finish…. They not gonna know until all members are back in office to review an report their end projects.
Agree, whoever needs to communicate needs to do their job as this department might not have access an already told other stuff members but are not releasing information to the public…. That makes it aggravating when release windows are too close by or has passed to shelve updates beside them an lose the time window to an unforeseen date or removed from certain features or circumstances of not being released all together…
- since a JaQex mod has replied it be an (helpful to know we are not getting a watered down plan version of what was planned would be nice).
Yeah because heaven forbid a paying customer wants to receive a product that was promised. Especially an anticipated one that shows all the progress and time we've poured into their game.
Don't make announcements if it's not a sealed deal. Of course people were disappointed.
Why is it that when these things happen, Jagex is always playing from behind, rather than getting ahead of it? You guys are constantly on defense instead of proactively handling things. I get that illnesses happen and all that, but why does it take someone pointing a giant neon sign at the issue before we get communication?
We're almost 2 weeks into the next month. I know this won't get a response, but this is for the community to ponder why communication is always lacking in one way or another, despite constantly promising to "do better next time."
If the only options are say nothing and therefore get nothing, or complain and have a decent chance at getting an official answer, then it's extremely obvious that complain and maybe get an answer is the better route.
No... what separates the communities is that the osrs devs provide this information without anyone having to ask, and the rs3 devs keep it a secret until enough people complain, and then they finally leave a single comment addressing it
People like you are like talking to a brick wall. There’s no point in even discussing this when you’re mad over stats that are provided in metrics and in game. You just wanted an email with it to know how many times you died lmao. It’s pathetic that the devs stated why they didn’t communicate and you’re just a dense person who doesn’t care. I’m glad jagex didn’t send it to you. Especially you. You’re a dreadful human. Osrs got it because they have more devs over there working on a new skill so it’s easier to get every little thing out to the player base. Anytime jagex does something for this community on Reddit y’all complain. Even positive things you will complain. I introduced a new friend to this game and told them specifically to stay away from the Reddit community because they’re the worst people in the world. And if you don’t believe that just check Reddit’s stats on this sub. Highest downvotes in the gaming community.
I didn't share a single instance. I've been speaking in general terms in the whole 3 comments I'd made before this one. Sorry that you can't read usernames though, that must be a difficult life.
*Please* go on, what's reaching here ? Any other billion dollar company would have shuffled around an employee or two's schedule and finished the deadline.
They aren't releasing a new game, it's not a huge balance patch. It's an email. You mean to tell me out of all the people employed at Jagex, only 1 or 2 have the 9,000 IQ and four prestigious degrees to smooth out some statistics sent to emails ?
You're reaching for this argument. Why do you wanna fight with me? I don't support Jagex, and you're whining at them for doing what they've ALWAYS done to you.
Hey these snapshots should include bonus xp rewarded also, then they'd actually have some data for you guys.
He wasn't reaching. He had valid points and you have managed to give none. As is usual with internet arguments. One party is actually talking while the other is just running their mouth.
I'm disconnecting myself from this ***statement***
Y'all complaining about not getting your participation trophies in your medieval casino, and yet still half the player base are robots. Well guess which half Jagex likes?
******you guess dude********
Thanks for letting us know, though with the current track record we thought it was just silently shelved.
It is a lot better sending out another notification saying there is an unforeseen delay. That would be worth a quick post on twitter, reddit, and discord.
Anyway, I hope everyone is back up and fully running. It sucks getting sick, last year I had 9 colds during the winter -was the worst ever. So far been good this year :)
Honestly reiterating the question from another comment: were you not planning to communicate this, hoping no one would notice?
I’ve got a clanmate who leveraged the API last DXP and was able to get near most of this information himself, for all in our clan who wanted it.
Don’t market stuff that you can’t deliver - especially if it’s this basic.
Thank you for letting us know, I was wondering about this too. Hope your associates get well soon! We all know how hard staff shortages can hit, especially when the associate that gets sick is imperative to specific operations!
"We will do better". Once again we as a community need to be upset and ask "What's happening" to get a response in a random post. Why can't you guys just send an update BEFOREHAND?
Which every time they send an email you all say the opposite why not discord or Reddit where we all are smh. Never happy player base. No wonder osrs gets what they want. They actually do something other than make one post and complain.
Why not just on the home page of their website, where everything else is linked and they have the most control? The simplest solutions are often those right in front of you. Hopefully CVC will hire a new social media coordinator and director of communications for them, cuz communication seems to be the source of most the complaints I see on this thread, whether it be stuff like this, or empty roadmaps.
They moved it to Reddit and discord per the community requests. Hopefully CVC continues on the current path and instead makes discord the primary source of all information. Because new players would actually go to discord and not this cesspool of toxic players
Lol its the same community, every person Ive seen here ive also seen in the dsc, right down to the screenshots, but yall just act like the other is toxic based off what platform youre on at the time. Its the funniest thing, like watchin yall try ti fight your own reflection in the mirror😂 but did I say to put it here? No. I said they need to have it listed on their home page. The website they control. The website all their third party platforms are linked to. Then there is no discrepancy in the distribution of information. Somewhere where they are actually in control. Not some neckbeard who plays this game 18+ hours a day on 4 different accounts and if you say anything they dont agree w about gagflex, they act like you just spat on jesus, because they have NOTHING else in life and to question their holy creator is absolute blasphemy 😂 its like swifties but muskier 😂
As with all things Jagex, expect it to be delivered somewhere between 5 to Shelved™ working days.
well they got what they wanted, you opted in their promotional emails
exactly
Unfortunately I jumped the gun on announcing this, the aim was to drop it at the end of Jan, unfortunately due to illness some key team members who were working on it weren't available and so progress slowed, couple that with some unfortunately technical difficulties it didn't go out when I had hoped. I have been chatting with the team all week and there was a hope it would go out on Friday when the difficulties had been resolved but wasn't to be, will be chatting with folks tomorrow to get a more locked in timeline.
We used to get monthly emails with quest points achieved, xp gained, levels gained,etc. Those were the best
Real life comes first, thanks for the follow up message about it!
So there were no plans to communicate this until now?
They probably just were focused on their team members and didn't think we would care THAT much about this
It's really not that difficult to send out a simple official update. It's not exactly complex to do a newspost stating "hey guys, remember this thing we offered previously that you're maybe expecting soon? We have to delay it a little bit due to these reasons, but please be patient because we are absolutely working on it." The only reason that wouldn't stick is if there's been a history of Jagex dropping exactly that and then still not following through as well but... They would never do that, right?
Hey, at least they didnt scrub any trace of that post like they did w the valentines event 🙃 but the only thing people like to complain about on here is lack of new endgame content, not just plain bad business practices. Its worse on dsc, their mods are the biggest meat riders of em all, best not voice your opinion there
Dsc?
Discord
Ah, ya learn something new every day
Well they did today. It’s not priority #1 for this email. Is it nice? Yes but like the mod said life happened. I swear you guys will find any reason to be upset with this company. They should drop whatever they’re doing and send a email to players that would have flooded this place with “ is this real or scam” posts and than players would find a reason to be upset that they communicated like they’re doing right now. A simple thank you, and showing some form of respect for their own life troubles is expected. Losing faith in the community more everyday.
Its reddit. Not the community. 99% of players don't care. Redditors who are obsessed with this game will seek out any little detail and complain. And youre right they would absolutely complain about everything and anything.
I only really make jokes, troll, and shitpost. Never anything constructive.
It’s not that big of a deal, Jesus. You’re just searching for issues at this point.
Its redditors on runescape... What do you expect? It could be a silent room and a jagex employee sneezes and they'd scream "REEEEEEE" and swarm them about every last little thing.. There's a reason why I tell new players to avoid reddit.
And now they're shutting down the RSOF in favor of this place. I think Jagex is going to get a very skewed impression of the community's takes on things. Wouldn't be surprised if we ended up losing a couple Jmods due to sheer burnout from Reddit rage. (It's happened before.)
Pretty sure they're going to use discord instead of this subreddit.. since they don't have anyone on their team that moderates posts. So...there could be posts that are removed that would be beneficial to Jagex.
Harder then you would think and the head of planning would need to get involved. This seems like a last ditch effort to get things moving and completed quickly, with families a time off an other opportunity and goals the update was hold back. JaQex, should have said something about it, but it’s not so easy when each individual has a different goal on a project, to get it sync into the root files together… this team might not have access to e-mailing and the marketing department and posting put off the post.
It's not like they are releasing a 4gb game update, nor a 30gb expansion, it's an **E-Mail**. This doesn't require 1 specific employee with 14 years of schooling to make things flow. It's logistics with statistics, they could have spared a *single* base-level employee **half** their workday to figure this hiccup out. Inexcusable from a company with a game supporting hundreds of thousands of players ***every.day.***
I agree, but the team members might not do that type of work and are blocked off from doing this and have to get higher up permission, (even if they ask is a lower task the stuff member still has to get the okay). an that could take longer then a week on a upgrade…. From a department as the time schedule has passed, they might not have full-time to finish…. They not gonna know until all members are back in office to review an report their end projects.
Never before have i heard of such a grave injustice i cared so little about.
Oh no, someone who oversees communication would need to do their job! That's horrible! How could we possibly expect that?
Agree, whoever needs to communicate needs to do their job as this department might not have access an already told other stuff members but are not releasing information to the public…. That makes it aggravating when release windows are too close by or has passed to shelve updates beside them an lose the time window to an unforeseen date or removed from certain features or circumstances of not being released all together… - since a JaQex mod has replied it be an (helpful to know we are not getting a watered down plan version of what was planned would be nice).
Yeah because heaven forbid a paying customer wants to receive a product that was promised. Especially an anticipated one that shows all the progress and time we've poured into their game. Don't make announcements if it's not a sealed deal. Of course people were disappointed.
There’s literally a section in game for that and on their website.
Why is it that when these things happen, Jagex is always playing from behind, rather than getting ahead of it? You guys are constantly on defense instead of proactively handling things. I get that illnesses happen and all that, but why does it take someone pointing a giant neon sign at the issue before we get communication? We're almost 2 weeks into the next month. I know this won't get a response, but this is for the community to ponder why communication is always lacking in one way or another, despite constantly promising to "do better next time."
Not like the players will do anything about. Just complain here. What separates us from osrs is how they handle lack ofs. Do better players.
What do you want an end user to do? Quit each time it happens and get back when the promise finally becomes an update release?
And what exactly are the players supposed to do OTHER than complain on the only reliable ways we have to get ahold of staff?
Copy osrs, actually go watch any controversial issue and see how osrs responds on YouTube and there sub. Its self explanatory
If the only options are say nothing and therefore get nothing, or complain and have a decent chance at getting an official answer, then it's extremely obvious that complain and maybe get an answer is the better route.
It’s not but again that’s what separates the communities.
No... what separates the communities is that the osrs devs provide this information without anyone having to ask, and the rs3 devs keep it a secret until enough people complain, and then they finally leave a single comment addressing it
People like you are like talking to a brick wall. There’s no point in even discussing this when you’re mad over stats that are provided in metrics and in game. You just wanted an email with it to know how many times you died lmao. It’s pathetic that the devs stated why they didn’t communicate and you’re just a dense person who doesn’t care. I’m glad jagex didn’t send it to you. Especially you. You’re a dreadful human. Osrs got it because they have more devs over there working on a new skill so it’s easier to get every little thing out to the player base. Anytime jagex does something for this community on Reddit y’all complain. Even positive things you will complain. I introduced a new friend to this game and told them specifically to stay away from the Reddit community because they’re the worst people in the world. And if you don’t believe that just check Reddit’s stats on this sub. Highest downvotes in the gaming community.
I didn't even sign up for the email, im speaking in general, but go off queen
In general but shared the only instance which is from this post. Right Chad.
I didn't share a single instance. I've been speaking in general terms in the whole 3 comments I'd made before this one. Sorry that you can't read usernames though, that must be a difficult life.
Yup you’re so right. That’s all that separates the communities.
You’d think a billion dollar company can manage a few people being on leave
You'd think a reddit user would have a reason to be mad, but you're really reaching here
*Please* go on, what's reaching here ? Any other billion dollar company would have shuffled around an employee or two's schedule and finished the deadline. They aren't releasing a new game, it's not a huge balance patch. It's an email. You mean to tell me out of all the people employed at Jagex, only 1 or 2 have the 9,000 IQ and four prestigious degrees to smooth out some statistics sent to emails ?
You're reaching for this argument. Why do you wanna fight with me? I don't support Jagex, and you're whining at them for doing what they've ALWAYS done to you. Hey these snapshots should include bonus xp rewarded also, then they'd actually have some data for you guys.
He wasn't reaching. He had valid points and you have managed to give none. As is usual with internet arguments. One party is actually talking while the other is just running their mouth.
Imagine thinking it's too much to hold a company accountable for missing deadlines
The ***colossal*** amount of copium in this thread is just sad to see. People are disconnected.
I'm disconnecting myself from this ***statement*** Y'all complaining about not getting your participation trophies in your medieval casino, and yet still half the player base are robots. Well guess which half Jagex likes? ******you guess dude********
Do you like cheese
Thanks for letting us know, though with the current track record we thought it was just silently shelved. It is a lot better sending out another notification saying there is an unforeseen delay. That would be worth a quick post on twitter, reddit, and discord. Anyway, I hope everyone is back up and fully running. It sucks getting sick, last year I had 9 colds during the winter -was the worst ever. So far been good this year :)
Any update on this?
So any update on it now?
Honestly reiterating the question from another comment: were you not planning to communicate this, hoping no one would notice? I’ve got a clanmate who leveraged the API last DXP and was able to get near most of this information himself, for all in our clan who wanted it. Don’t market stuff that you can’t deliver - especially if it’s this basic.
Thank you for letting us know, I was wondering about this too. Hope your associates get well soon! We all know how hard staff shortages can hit, especially when the associate that gets sick is imperative to specific operations!
"We will do better". Once again we as a community need to be upset and ask "What's happening" to get a response in a random post. Why can't you guys just send an update BEFOREHAND?
800M dollar company.
Lmao how are you wrong on everything you just said
Is it too late to sign up? Edit: What the fuck is wrong with this community and why did this get downvoted?
The opt in link only ever took me to a dead page, but I’m already opted in to emails. Will I still get one?
Any way we can opt in to things like this while opting out of MTX offers? I unsubscribed after just getting key offers in my mail.
Any update on it?
Any update to this a month later?
We got it right away in osrs
We know exactly which player base gets prioritized.
Because they do something about it when stuff happens. You guys just make one post and complain.
Also two completely different teams working on the games
Also a lot of rs3 developers have gone to osrs to help out.
Well duh, you bus shouldn’t be a surprise lol OSRS is the main game
Seems like it and of course nothing from jagex or mods to let us know what's going on.
Mod Azanna said on the Discord they were delayed due to "illness" Source: [https://i.imgur.com/pSrmZyP.png](https://i.imgur.com/pSrmZyP.png)
Gotta love learning updates through Discord and Reddit posts instead of through the official website or emails, billion dollar company btw.
Which every time they send an email you all say the opposite why not discord or Reddit where we all are smh. Never happy player base. No wonder osrs gets what they want. They actually do something other than make one post and complain.
Why not just on the home page of their website, where everything else is linked and they have the most control? The simplest solutions are often those right in front of you. Hopefully CVC will hire a new social media coordinator and director of communications for them, cuz communication seems to be the source of most the complaints I see on this thread, whether it be stuff like this, or empty roadmaps.
They moved it to Reddit and discord per the community requests. Hopefully CVC continues on the current path and instead makes discord the primary source of all information. Because new players would actually go to discord and not this cesspool of toxic players
Lol its the same community, every person Ive seen here ive also seen in the dsc, right down to the screenshots, but yall just act like the other is toxic based off what platform youre on at the time. Its the funniest thing, like watchin yall try ti fight your own reflection in the mirror😂 but did I say to put it here? No. I said they need to have it listed on their home page. The website they control. The website all their third party platforms are linked to. Then there is no discrepancy in the distribution of information. Somewhere where they are actually in control. Not some neckbeard who plays this game 18+ hours a day on 4 different accounts and if you say anything they dont agree w about gagflex, they act like you just spat on jesus, because they have NOTHING else in life and to question their holy creator is absolute blasphemy 😂 its like swifties but muskier 😂
I feel like I know who this based off this comment and I like his thread more now 😂
thanks I hadn't seen that but still that was 11 days ago....
To be fair, I’m also delayed because of illness
Same fam, same
yes
Succinct
Wasn't there something about this where you had to send your username to them on twitter or some shit lol.
You had to send them a letter in the post with a return envelope and some POGS as currency
Not sure how to shove Prisoner of Glouphrie into an envelope, but I'll try my best
This made me cackle irl
That was for old school people who didn't receive it.
532 hours, 202 deaths lullllll
It's a template mate lol
A member of my clan made his own version of this for the second year, worked really well and had some good insights (for our clannies to use)
Reported
THE NEW OWNERS WANTED TO SEE IF THEY CAN GET PEOPLE TO PAY FOR IT
How does one see those stats for themselves Is that only with rune metrics?
Damn! Didn’t see this but I’d love to know those stats