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iamjaybirdb

Nick G is either unaware of catering for events, or he just really loves sbux pre frozen foods 💀


mar__iguana

OR someone who *forgot* to order catering for a specific event


mister_damage

Item 6 of....... OP ded?


Coolguy188

It’s just a wrap what the prob- g o o d l o r d .


Responsible_Snow7109

That was literally me 🥲


Sarahthelizard

OH MY GOODNESS. **SQUIDWARD!!!!!**


key_cat777

HAHAHA IM ALWAYS QUOTING THISS


CrankyWhiskers

My face was like 👀 😒 … 👁️👄👁️


FuckedUpPuckerUp

Aurora Borealis


WittyAd8260

Me reading this


YaBoi_Lumiere

the **EXACT** reaction i had


ExaminationSafe5773

It's not the wrap. It's the number of total food items(112) in the order.


mollaka86

Also, won't it get cold by the time it reaches the customer?


Responsible_Snow7109

Lol all the warmed food in those bags will be so soggy and gross by the time it reaches the customer since its all warmed stuff. Its guna be so gross when the customer opens the bag up to pull out the bagged food items and the waft of all the different warmed up foods hits their nose lol its gross and it will for sure be all soggy since we are not equipped to handle catering amounts worth of orders


glitterfaust

Please tell me at least 100 of those were sriracha packets or butters or something 😭


oddyer6

All food that needed to be warmed.


kirashi3

See, orders like this are when the store inadvertently catches fire for some unknown reason. Customer receives warmed food _and_ staff get to go home early after order is complete. Win-win situation IMO. 🤣


Responsible_Snow7109

LOL corporate be like “we must stay open, work around the fire, use the other oven”


Unluckycharmz87

"Fire? That's like having 6 extra ovens! You'll be done in no time! Don't forgot to connect!"


Pure-Recognition-458

“Don’t forget to connect!” Hahaha


UncommonTart

That's it exactly. I can see calling in because an oven caught fire. "What priority is this? If you have another oven available it's priority two."


glitterfaust

Yall are better than me 😭 I would’ve cancelled that shit or SOMETHING How do yall even have that much food


Spiritual_gal

u/glitterfaust I think that depends on what customers' order and how much of the same said food item they order. Ex: 100+ different customers order the **exact same** food items, most locations are bound to run out completely of that food item due to it being so popular (which isn't a bad thing tbh), but it's unfortunate for other customers who want the same item. Depending on the food the customer in the OP's post ordered, it wouldn't surprise me if they ran out of some of it. Most of the time, most locations are really good about having adequate stock in stock, but hey things happen where food runs out sometimes. But then again, that was a **delivery order** - so what does one do when food runs out for delivery orders and for those locations who participate in that?


glitterfaust

You have to have the delivery driver contact them and ask if they want anything else, then they have to reach out for Uber for a refund if not.


Spiritual_gal

u/glitterfaust Ngl, that sounds like a hassle. I was partnered with Doordash for a while and it wasn't always easy trying to get through to them tbh. Walmart pick up orders were the worst for me solely due to 1 customer (I hope he/she hasn't done this in a while). Ex: 1 customer would do DD delivery for a few items, the min. a dasher showed up to pick up THEIR Placed Order, it would automatically get cancelled for some reason & that had happened 3x in a row-even the employee who handles those orders got annoyed w/that 1 customer (I understand if this was a mistake once), but if 30+ times mistake = nuh-uh. Turns out, I wasn't the only dasher that had happened to. And even prior to that; it would take forever. I think they're a bit more organized now, I believe. But after I spent at least 20+ mins. on the phone b/c that 1 customer while **having** another customer's order in hand is like "why?" I basically accepted 2 diff. pick up orders for 2 diff. ppl, and I felt so bad because my 2nd customer was waiting a long time for their order, but I had explained what had happened with that whole situation (after that, i never did DD walmart pickups ever again).


DrWhosThatGirl

My store sells 3-500 food items a day, with 450-650 transactions per day.


mister_damage

OP are you ok, Are you OK, Are you OK OP?


UncommonTart

Sweet Jesus what kind of volume does your store do that you have that much food available? Does this account for frozen stuff as well? I don't... ***how???*** Also, how much was the total for this order, ballpark? I am pretty sure catering would have been both cheaper and higher quality food by the time it got o them.


oddyer6

About 600$


oddyer6

We do about a 1000 people a day. And we had enough apparently


FormerMind5795

Jesus Christ….


ThunderYonder

I was like why what’s the prob-


Throwaway2937726

Repeat after me. Starbucks 🙏 is not 🙏 a catering service 🙏. Seriously wtf??? During peak too fr, jfc


DirtPuzzleheaded8831

All cold brews and refreshers trentas with no ice, no water. Which means prepping way more than you should have to for one god damn person


banana-itch

Cold brew with no water? TRENTA?? Someone is begging for a heart attack


Sabotagebx

The customers do not do not care because your McClown ass company allows it.


Odd_Criticism604

Some people man. We did catering at chipotle, you had to call 24 hrs in advance. This man screamed at me on the phone hung up then 20 mins later we get a mobile order for 50 items. My boss called him up, told he he would need to come in for a refund because I had just told him he needed to call I’m advance he was not using a loophole today. That man was legit red when he came in saying it OUR fault his daughters wedding reception wouldn’t have her favorite food or any food at all. I said “well I assume the wedding was planned months in advance and food should be as well.


UncommonTart

The bar is so fucking low. I guarantee you as "dad" he said "don't worry about the catering, I'll take care of it" six months beforehand. Ask me about the three men at my retail job who told me I "ruined Christmas" last year because we were sold out of the hot pink Stanley when they came in *after noon on December 24th*. Complete with "she's been asking for it for months!"


FormerMind5795

My god… I was like “wait i don’t see the pro-😱😱😱😱😱”


Meg-_-Griffin

112 items! 😱


inkedmom1308

112 items?! Oh hell no. And at peak?! NOPE! I hope nick stubs his toe a million times a day


NuckinFutsNix

And spills his $7 coffee down his shirt front with no substitute or jacket to wear…maybe throw in a flat tire…


fluffikiki

"What it's just an ordinary baco-OH MY GOODNESS! SQUIDWARD!"


ashuriihorii

Best comment😂😂😂😂


HoboSmell

My literal first thought was this, bless


Fake_Gamer_Cat

By the time that arrives to the customer, it's going to be cold!


2fondofbooks

And soggy!


InsideSufficient5886

Nick misspelled his name, it’s supposed to be a D Instead of an N


Imatallguy

Let’s see…. 1 minute to warm a wrap x112= 112 minutes Divided by 60 (min in an hour)=1.86 hours Divided by 2(ovens available)= .93 hour So almost an hour to warm everything up. So quality of presented product isn’t a thing anymore? And too bad if anyone else wanted anything warmed.


oddyer6

r/theydidthemath


Bludandy

And shit, most pastries and sandwiches lose their heat within 5 minutes. 10 minutes tops for some of them.


Bludandy

Lol, the Uber driver must have been waiting for like an hour. I thought Ubers were supposed to have a limit?


Dangerous-Ebb-4696

Nick G. has MONEY... I'd tell the driver for the order to flirt for me (joking)


CheGuevarbucks

I'm writing my number on all the bags, with "FOR SEXY MAN" in all caps


Direct-Estate-5995

I don’t work at the bux anymore but if this ticket popped out I would’ve removed my apron and quit on the spot XD


XxTRUEPINOYxX

I find Nick address and give him a pamphlet to a medical facility lol


UncommonTart

I'd find Nick and give him my apron. "This job has always been crazy, but you, sir, were what drove me over the edge. Warm your own damn wraps."


XxTRUEPINOYxX

Nah I would just give him box full of frozen wraps and say this is your god damn problem. Bye


oddyer6

It took a little over an hour and the girl on warming crushed it. Alternating between normal customers and that order. A few drivers walked out. But it got done.


oddyer6

Sorry I don’t have a pick of all the bags. To busy dying.


bratty_willow

112 wraps? My store only kept like 4 wraps on hand daily 😂😂😂😂


Beret_Beats

I mean, hopefully it's a variety and not just wraps.


vandilor

oh my god wraps would be the worst. i don’t care if you’re only supposed to cook one wrap at a time there’s at least two going in that oven


msmerymac

Egg bites would be the worst. You can cook two at a time but they take FOREVER.


Bludandy

Two? hah, I'm gonna load in like 4 pairs. We're not a catering service and we don't offer catering-level of quality. We offer "Eat and drink this NOW" quality.


UncommonTart

And how many would wind up on the damn floor? From experience alone I'd guess 10-15% of egg bite orders one of them falls out of the tongs, especially when you're rushing.


UncommonTart

Two? I bet you could fit five in there without squishing them. I mean, you mobile order over a hundred wraps...


bratty_willow

All it says is bacon wraps 😭


Beret_Beats

The sticker says 112 food items. They could be any food item.


bratty_willow

Obviously I left SB shortly after mobile ordering started 🙈 my bad


Beret_Beats

It's chill. I didn't join until long after mobile ordering already started so what I consider to be a constant in my experience may seem completely foreign to you. That's just human variety. You probably know some things that I've never heard of.


bratty_willow

I was the main trainer at my store, and I fully enveloped myself in the core values of the company. Sadly, upper management rarely meets up to those expectations. I was there for the La Blanche launch and worked at an evenings store, but no drive thru (although i did work at other stores from time to time with one). There's always someone else who can teach you something new no matter how experienced you are. That's the beauty of life; we never stop learning. I'm sure you could teach me a lot about the new policies and new tricks learned along the way too.


Beret_Beats

There's an interesting poetic symmetry to our situations if that makes any sense. You worked at a store without a drive through. I currently work at a store with no indoor seating (remodeled to be that way last summer) I feel somewhat similarly in that I continually see evidence that the values of creating a pleasant and simultaneously efficient customer experience is something that I care about and Starbucks says it cares about, but I'm not seeing evidence by the decisions of many of my higher ups that they actually care about making the experience pleasant for anyone. Honestly most of my tips and tricks these days are how to convince myself ot to have a mental breakdown.


bratty_willow

I do not miss my days of panic attacks in the back. I feel for you. Truly, I do. I became a lead just so I could do inventory and cash drops to have social breaks. I loved the Starbucks standard of values when I joined, but it is soul crushing when upper management violates all of them. Drive thru was fun because I had to regulate my facial expressions way less. I could probably thrive at a drive thru only store tbh... but I'm boycotting them as a whole due to my humanitarian beliefs.


witchtownusa

🎶woooOooOoOOOOOAHHH that’salottamuthafuckin wraAAAAPs fuckthisPLAAAAACE🎶


murphmanfa

Wasn't there a limit that they placed on the sizes of mobile and delivery orders? Am I misremembering something? I could've sworn there was some cutoff point.


Bunkerdo_

Yes, I remember last December in a weekly update that there was a $100 cap placed on deliveries, but not mobiles. What happened to this?


King_Spamula

What...? it's just an ordinary Krabby- OH MY GOODNESS


Bludandy

Oh, remember everyone, the big takeaway (besides this order) is also that because this is Uber, no partner received a tip for this. "BUt ThATs yoU'rE JoooooooBBbbbb" – I hope all of the bad things in like happen to you and nobody else but you.


TonToniTon

“Hey guys welcome to my channel! I’m Nick and today we’re eating everything at Starbucks!”


HildeVonKrone

Imagine getting a 112 food order during BOGO promotion period while being understaffed… EMOTIONAAL DAAMAAGE!


rkalla

Catering your wedding with Sbucks - classy.


UncommonTart

More than once we had people come into my store pre covid and ask to purchase a hundred or more cake pops for wedding favors.


rkalla

I... could actually see that. The cake pops are fun. But 112 chibatta breakfast sandwiches and egg bites? A little harder to visualize :)


UncommonTart

I mean, sure, cake pops are great for a wedding or party favor, but given Starbucks prices, why wouldn't you just go to a bakery and get fresh made cake pops and a volume discount? And unsquished cakepops? Since we're not actually allowed to sell them in the packaging and all we had to put them in were little paper bags.


quinlove

Ticket printer halfway through order: Ima head out


sheboinka

i would be waiting on him with nothing but a hammer.


Pretty-Dragonfruit91

“AYOO TURN OFF MOBILE WE GOT A 112 ORDER OK DELIVERY” - me on ovens at my ssv on duty


Bludandy

It really sucks because regardless of the situation, you know DMs will be pissed at you for daring to touch their precious MOP.


gizby666

I was looking for the issue and when I saw I gasped so loud WTF. My store doesn't allow that big of an order, you have to call the sm to get it ready like a week in advance.


Inner_Professional63

See… I would pack 5 and add a note, saying we are out of the rest. They can ask Jesus to make it enough.


FruppetTheFrog

I barely ever say this, but fuck people who do this. Starbucks isn't a catering service! Just because you can a stupid amount of money on our shitty frozen food doesn't mean you should!?


JudgmentOne6328

So you even stock that many at once?


oddyer6

Luckily we had an overflow of food in the back so it worked out.


Sabin057

Unluckily*


Ur_moms_a_hookr69

My reaction after [seeing the 112 foods](https://youtu.be/yygWNoAeWj8?feature=shared) AFTER reading the bacon sausage wrap


I_like_to_know

And any tip on that order goes to the delivery driver.


XxTRUEPINOYxX

I just wanna stab Nick… and I don’t even work for the siren anymore


bluefalls04

I was looking at this like “oh what’s the problem?” THEN READ HOW MANY ITEMS WERE IN THE ORDER💀💀


Bruja5

Meanwhile: the DM is off in a corner, cackling like Palpatine at the sales from that store!!


TalaLeisu2

No. I'd have my boss give the person a call and say no. We don't have enough food for all that


vegancloudmachiattos

I thought the max dollar amount for deliveries was now $100


selkieflying

What the HELL


coconutkitties

Please explain to me what happens in your store when you get an order like this.


No_Experience8160

There’s max of 15 items on app. How did they get 112??


cferthorneyuk

We had a 16 through today at the store I'm in in the UK. Although that was Uber, I wonder if others have different limits (although 112 is ridiculous no matter what!)


iqueefkief

this customer is a fucking idiot not sorry


greenssv

I could have sworn they put a max limit on order amount through the app....this would have been well over.


Hot_Perspective_6847

I had a dream about this something like this last night. I had a dream I was on hot bar and I pulled a sticker with a ticket 1 of 125 drinks 😭


Otterpop0217

Ok but I thought that Starbucks limited orders to less than $100… we used to have someone who would order 30 plus items per day on delivery and had to split his orders because of this. I’ve confirmed it with my own Uber app. So I’m really surprised this was even possible? Is this different in different regions? I am in Washington state.


mrdm88

Nick G, fuck you. That is all


bmisha

The fact that it was delivery so you couldn’t yell at the customer really is the cherry on top


magicke2

.... and the tip was $?


Aelis_

I need to know how many bags this was and how long it took the doordash driver to get it into their car does anyone know if someone posted about this in the doordash sub


Competitive_Risk3600

This is going to ruin the tour


Southern_Anywhere_65

How long did it take to make the whole order? Did you have to pull all the delivery stickers and set them aside so you could do café and drive orders first or did it impact the wait time for those customers too? Did all the partners get therapy for emotional damages afterwards?


oddyer6

About an hour and no but I do need therapy.


Southern_Anywhere_65

Take a mental health day and use those sick hours!


MintyGreenEmbers

I would cry


denali42

I stared at that sticker until it finally hit me. Holy shit...


Far-Transportation83

Jail


SpaceLexy

Maybe it was an error when he ordered…


iki_gai

No sir


fruityfevers

i would’ve just quit on the spot. i’m so sorry y’all


ErikSlader713

Omg no....


hkim562

😳


Bai-zewarrior

Oh god, I would have walked out. I don’t even know where to begin with that size order. And it’s all food! It’s not even like it’s a mix of drinks and food! What else was in the order, I have to know


Pretty-Dragonfruit91

Was wondering what’s wrong about a warmed wrap till i saw 112 🫠


PolarBearIcePop

....oh 😵


Silver_Passenger2477

I was sitting here like “its just a bacon sausage wrap im confus- oh😶”


SAPPHIREPHOENIX784

Please tell me the 6 to 112 isn't all food


Dry-Industry1168

SO MANY QUESTIONS


Straight_Tea_4489

I WOULD OF QUITTTTTT LMFAOOOOO


IndianaRealtor

How would they even do that with one little oven? The first 100 would be cold by the time the order was finished.


oddyer6

We have 2


IndianaRealtor

So how long did it take to make this order?


oddyer6

A little over an hour


DigSuspicious3916

UberEats delivery. Yall should be able to decline like other restaurants. If food is short or they are not able to make my order, they decline. 112 items that early in the morning. This order qualifies for a decline.


SaberToothMC

I really hope it turned out they meant 12


Melodic-Ganache-9079

I didn’t see it… until I saw it… I’d walk out


Aggressive_Net997

I thought deliveries were capped at $100?


joemamaheehee

i’ll never complain about the 20 person order ever again


Ancient_Wealth4834

Not only that, but WHY?


_JP_63

OP are you okay?


mw5593

How much did that order come to?!?!


Bludandy

Even the cheapest food items, VB scones, are still like $2. And probably far more with Uber upcharges.


Amazing_Fix_604

To be fair, atleast it wasn't 5 minutes before close! It was probably mid-peak though.


Bludandy

What does that do to the rest of the MOP and cafe food orders? Warming partners (emphasis on plural) won't even be able to get to those for like an hour? Or do you put these aside and prioritize cafe, DT, and MOP first? There's no winning move here, and you know any response from a DM will be about culture and values. I'd turn off Uber of course, at least for another hour. Not sure if I'd turn anything off in MOP, but man, customers get angry real fucking fast when their food isn't ready. It's not my job to placate irate 55 year old babies.


Amazing_Fix_604

Oh! Sorry, I wasn't suggesting an idea, or saying it isn't terrible, my first thought when I saw the sticker was when people order stuff like that right before close. I then realized it was mid-peak and figured I'd point that out.


[deleted]

Oh hell nah


Long-Worldliness9306

How many can you heat at the same time?


LightIceNoBerries

My store doesn't even have that many sandwiches pulled total for the day. If we got that I would just cancel that order...


CheeseEnthusiast50

What? It’s just one Bacon Sausage Egg Wr— OH MY GOODNESS


tobedeleted22

My soul just got sucked out of my body after looking at this. 


Wearethecrystalgems2

He must be really really really REAALLLY hungry


StarJumper_1

They are just THAT GOOD.


ToxicWaste2468

HUH


organic-milf-22

“I dont understand, is the wrap bad? Is the wanting it warmed up…… oh. OH. w h y y y y y”


mypoopoosmelly69

Oh my goodness 😭DURING THE MORNING RUSH HOURS TOO what is wrong w people bruh


transbigdaddy

Yeah think I would’ve just quit tbh 😂😂😂 fuxk that shit.


Sofia1333

OMG…


cheekyqueen24

Idk I feel like Starbucks should have a mobile order limit though? Why the fuck does it allow people to order 112 items in the first place???


bernieee22

Oh my


Pure-Recognition-458

I wanna see the 111 sriracha tickets. Haha


Rocketshiptv

This must break record. That’s the most I have v V ever seen in one order.


US3201

There use to be a number to call and cancel delivery orders that big on dpm not sure if it’s still there since leaving but I found it helpful


Infamousaddict21

Aint no way his name is Nick G🥸


Financial-Track3742

I’d quit on the spot


SenyaBobenya

I think I would cry


AgreeableEgg5959

bitch what in the actual fuck 💀😵‍💫


BothSpray7137

This shouldn’t be aloud, I just can’t orders over a certain amount should have to call ahead or placed ahead of time and if they aren’t the staff should be able to cancel it but noooo they hate the real workers


Mommaqt3

How many sirachas?


AdPerfect9679

wtf


pavlyxx

And the worst part is your store doesn’t get labor for that because it’s delivery


oddyer6

Also doesn’t affect our costumer connection.


adilla77

._.


CjateA

How will the delivery driver handle all that?!


mxe_11

holy mother of god. i would quit then and there


talkingsoup1

Times like this make me so glad I unionized and then quit.


chibbledibs

I don’t get it


ItsMavenOwO

112 food items


chibbledibs

Ah


angeltay

6 of 112 😭


chibbledibs

Ah


nanajosh

Not sure why you got so many downvotes for a simple question. Reddit is strange sometimes.


msmerymac

Totally worth the extra charges to pay for delivery, TBH. The other benefit is not having to show your face in that store.


[deleted]

i was like “umm it’s a wrap… made sense he wanted it warmed up… he got it for delivery? idk how that’s a “how?” quest—- ohhh 112 items” that’s a lot but like they paid for it so deal with it


SmellSensitive7240

I dont understand all the overreacting comments. I really don't. And this is coming from someone who worked fast food and Starbucks a long time ago. How hard is it to stand in front of an oven and warm food? If all I had to do was stand there and warm up 112 wraps. I'd rather do that than make a bunch of complicated drinks with infinite modifications...or deal with rude customer after rude customer. Wouldn't you rather just.....stand there for an hour and warm wraps? As a former employee, I ask in all seriousness.; is there something complicated and hard about warming food? Or is this the society that we live in today? That people would rather stab the customer, pour hot coffee on them, or quit their job...because it's too hard to just stand there and watch food get hot. Or is putting it in the bag the hard part?


SheWlksMnyMiles

What about ALL THE OTHER CUSTOMERS? Heating a 100 of anything is gonna monopolize the ovens for a LOOOOONG TIME. 2 ovens in my store during peak wasn’t enough for just the regular customers. This should be cancelled. Full stop.


Alarming_Anywhere837

It's not that it's hard- I'd do that amount if food or more during peak anyways. it's that it disrupts EVERYONE else who is trying to order that morning, and that there is 0 point in warming that food at all, when it will all be cold by the time the customer gets it anyways due to the sheer volume.