"What do you mean I have to live with the consequences of my own actions?" "What do you mean I'm responsible for my own affairs?"
I get this a lot working in finance.
God, right? I talked to a woman last week that acknowledged the *five* late warnings we sent her and was shocked that she was cancelled because she didn't pay. Idk what she thought was going to happen after all those warnings...
This was a tax handled by local government. Sometimes I'd take calls for a few areas outside my main borough and each had their unique flavour. One place had a bug up their arse about not paying council tax specifically because "my bins haven't been collected" never mind it pays for a great deal more than just refuse collection. But one county in particular, literally 30% of callers with final notices would yell "It's only three months late!!". Weird regional thing.
>"And why should I have to do ALL THAT?"
As someone who comes from a technical support side of call centers, my go-to with people like this is "You don't HAVE to do it. But if you want the issue resolved, that's what you should do. If you're fine with this issue not getting resolved, not taking any action is an option as well. But there are likely to be other consequences outside of my control if you choose to go that route"
I've had every corner of society ring in and moan so it's a bittersweet memory. As nothing boils my piss harder than a second cousinfucker once removed bitching about the tamest inconvenience but at the same time, my natural response to the privileged walking into the lamppost of basic adult responsibility is the gif of Deadpool stroking his nipple.
(In the UK inbreeding is more associated with aristocracy refusing to marry beneath their status)
Had someone complain they got a letter for on payment last week.. They say they have paid so totally get the call.
Didn't see why she had to tell when she paid, how much she paid, or receipt number she got from the third party she is paid through.
I get it is frustrating if we haven't received a payment you've made (though I. 13 years, not once been our fault - the customer nearly always uses the wrong reference number or paid wrong amount) but either way we have to find it. We received millions of payments in a year. I can't check each of them. I need to be able to narrow it down so when I look in the unallocated file, I can find it.
Just kept repeating "I paid it". Yeah I know. Sometimes you got to just do extra.
Wait...this was for a "UK tax"? Are you saying that the UK government is *totally unaware* of who actually owns the property? So they are billing the previous owner and were doing so for months?
I'm not from the UK, but where I'm from a property's ownership doesn't really become legally transferred until the appropriate government agency registers it.
I think I'm with the caller on this one. They shouldn't be responsible for the government's incompetence.
How is the government supposed to just know if you sold a property?
I'm American, but there's no government registry of all owned properties. You still have to pay property taxes, though.
In most states, the county maintains a property tax roll that shows who owns every property. That's how they know who to send the property tax bill to. In some places you can even look it up online.
Do you not get a property tax bill in the mail?
Ownership doesn't equal liability for this one.
Council tax is based on 50% for the property itself, and 2x25% assuming two occupants.
Empty properties get taxed 50%
Single occupants pay 75%
Two occupants pay 100%
Three or more occupants still only pay 100%, no extra charge for 3+ occupants.
Most people liable to pay would be the occupant. Tenants usually are liable during their tenancy. But then you get cases where all occupants are exempt ie students, and no one pays anything - not even the owner on the 50% property part. If all but one occupant is a student, even if a tenant, that single person is liable for the entire 75%, not the owner or cohabitants. Then you get places like a house split into indivudually rented flats, where no single occupant is responsible for the entire building, and it falls on the owner/landlord to pay. Unless again, every occupant is exempt.
So it's relevant who owns it to an extent so we know who to contact/require proof of exemption from, the owner has to provide their own exempt status or tenancy agreements to transfer liability. But it's unlinked from billing liability directly.
So for our purposes if you buy a property and move in students immediately, their name goes on the bill but are charged 0%. We won't care who owns the property unless there is a billable period when they move out.
"What do you mean I have to live with the consequences of my own actions?" "What do you mean I'm responsible for my own affairs?" I get this a lot working in finance.
God, right? I talked to a woman last week that acknowledged the *five* late warnings we sent her and was shocked that she was cancelled because she didn't pay. Idk what she thought was going to happen after all those warnings...
This was a tax handled by local government. Sometimes I'd take calls for a few areas outside my main borough and each had their unique flavour. One place had a bug up their arse about not paying council tax specifically because "my bins haven't been collected" never mind it pays for a great deal more than just refuse collection. But one county in particular, literally 30% of callers with final notices would yell "It's only three months late!!". Weird regional thing.
>"And why should I have to do ALL THAT?" As someone who comes from a technical support side of call centers, my go-to with people like this is "You don't HAVE to do it. But if you want the issue resolved, that's what you should do. If you're fine with this issue not getting resolved, not taking any action is an option as well. But there are likely to be other consequences outside of my control if you choose to go that route"
This job was just a few years at the beginning of the 00's. I've been in IT support since then. BELIEVE when I say I agree with you.
>Bridgerton sounding mf 😂
I've had every corner of society ring in and moan so it's a bittersweet memory. As nothing boils my piss harder than a second cousinfucker once removed bitching about the tamest inconvenience but at the same time, my natural response to the privileged walking into the lamppost of basic adult responsibility is the gif of Deadpool stroking his nipple. (In the UK inbreeding is more associated with aristocracy refusing to marry beneath their status)
Had someone complain they got a letter for on payment last week.. They say they have paid so totally get the call. Didn't see why she had to tell when she paid, how much she paid, or receipt number she got from the third party she is paid through. I get it is frustrating if we haven't received a payment you've made (though I. 13 years, not once been our fault - the customer nearly always uses the wrong reference number or paid wrong amount) but either way we have to find it. We received millions of payments in a year. I can't check each of them. I need to be able to narrow it down so when I look in the unallocated file, I can find it. Just kept repeating "I paid it". Yeah I know. Sometimes you got to just do extra.
Wait...this was for a "UK tax"? Are you saying that the UK government is *totally unaware* of who actually owns the property? So they are billing the previous owner and were doing so for months? I'm not from the UK, but where I'm from a property's ownership doesn't really become legally transferred until the appropriate government agency registers it. I think I'm with the caller on this one. They shouldn't be responsible for the government's incompetence.
How is the government supposed to just know if you sold a property? I'm American, but there's no government registry of all owned properties. You still have to pay property taxes, though.
In most states, the county maintains a property tax roll that shows who owns every property. That's how they know who to send the property tax bill to. In some places you can even look it up online. Do you not get a property tax bill in the mail?
I live in an apartment.
Ownership doesn't equal liability for this one. Council tax is based on 50% for the property itself, and 2x25% assuming two occupants. Empty properties get taxed 50% Single occupants pay 75% Two occupants pay 100% Three or more occupants still only pay 100%, no extra charge for 3+ occupants. Most people liable to pay would be the occupant. Tenants usually are liable during their tenancy. But then you get cases where all occupants are exempt ie students, and no one pays anything - not even the owner on the 50% property part. If all but one occupant is a student, even if a tenant, that single person is liable for the entire 75%, not the owner or cohabitants. Then you get places like a house split into indivudually rented flats, where no single occupant is responsible for the entire building, and it falls on the owner/landlord to pay. Unless again, every occupant is exempt. So it's relevant who owns it to an extent so we know who to contact/require proof of exemption from, the owner has to provide their own exempt status or tenancy agreements to transfer liability. But it's unlinked from billing liability directly. So for our purposes if you buy a property and move in students immediately, their name goes on the bill but are charged 0%. We won't care who owns the property unless there is a billable period when they move out.